Design Researcher at Praesignis

Responsibilities:

• Determine appropriate research methods/approach based on the underlying design challenge.
• Conduct both primary and secondary Design Research with CX, UX, UI and DL.
• Prepare research data to enable CX Designer to synthesize (possibly assist with Design Synthesis).
• Discover, interpret and communicate findings, insights and opportunities (in collaboration with CX, UX, UI and DL).
• Develop test plans and protocols (in collaboration with UX, UI and DL).
• Design and execute usability tests, heuristic evaluations, user interviews and surveys.
• Hypothesis testing with CX, UX, UI and DL.
• Discover, interpret and communicate findings, insights and opportunities to various stakeholders.
• Design protocol based on an understanding of the underlying questions the test seeks to address.
• Co-facilitate and/or co-moderate testing sessions.
• Transcribe testing material (where required) from audio/video/spoken word.
• Capture multimedia (audio, video, webcam) recording of testing sessions.
• Maintain a view on the overall objective of testing and ensure that we're executing with the end in mind.
• Analyse test findings (including verbal/ behavioral cues, pass/fail criteria etc.).
• Conduct playbacks and provide UX recommendations to squad members and stakeholders.
• Matric plus academic and/or professional Design, Social Sciences or Behavioral Science qualification or equivalent .