Designer, Learning Experience at Standard Bank Group

Job Description

• To contribute to a positive workforce experience through innovative learning solutioning to address business requirements.
• Partner with relevant stakeholders on allocated projects; driving efficiencies, agility & commercial viability by optimising technology in the design & development of integrated learning solutions.
• Interpret future requirements & shifts in CoE practice, implementing end-to-end solutions, prioritising & ensuring alignment of CoE initiatives implemented, to address needs.

Essential Functions

• Strong grounding in adult learning & compliance learning principles. Compliance learning demands accuracy, defensibility, and behaviour change, not just content delivery
• Proven instructional design capability for digital learning. AI accelerates design, it does not replace instructional judgment
• Support a digital innovation learning approach by linking learning objectives to the Standard Bank competency library framework and developing appropriate learning experiences to address capability and performance gaps; make suggestions regarding Group core and universal learning experiences to supplement the business specific learning initiatives.
• Hands‑on experience with e‑learning authoring tools. Automation only works if the person understands the end product

Qualifications

• Type of Qualification: First Degree
• Field of Study: Social Sciences

Experience Required
Learning

• People & Culture
• 5-7 years
• Demonstrated workplace experience within the area of specialisation with evidence of contribution to the P&C practice.
• 1-2 years
• Demonstrated experience working with Generative AI tools (MS Co Pilot, PowerApps etc.) and using prompt engineering techniques to deliver learning solutions

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Decision Making
• Learning Technology
• Solution Delivery
• Solution Design and Development
• Teaming
• Workforce Insights