Desktop Engineer_BFN2022.3 at IPT Holdings

Position profile:

A reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

Responsibilities:

• Install and configure hardware and software components to ensure usability.
• Troubleshoot hardware and software issues.
• Repair or replace damaged hardware.
• Upgrade the entire system to enable compatible software on all computers.
• Install and upgrade anti-virus software to ensure security at the user level.
• Perform tests and evaluations of new software and hardware.
• Provide support to users and being the first point of contact for error reporting.
• Conduct daily backup operations.
• Establishing good relationships with all departments and colleagues.
• Managing technical documentation.

Experience requirements:

• 2 Years + Industry Experience
• Experience with Microsoft Active Directory user management
• Microsoft 365 and Exchange mailbox administration
• Working knowledge with Desktop infrastructure and Microsoft ecosystems
• Experience with client and server backup software
• Experience with managed AV solutions

Qualifications:

• Senior certificate
• Relevant Microsoft Certifications: IT Diploma, A+, N+ or other relevant IT Qualifications
• Must be able to speak and understand Afrikaans decently.
• Salary bracket: R10 000 - R15 000