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  • Posted: Jan 31, 2024
    Deadline: Not specified
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  • Mazars is an international, integrated and independent organisation, specialising in audit, accounting, tax and advisory services across a range of markets and sectors. In South Africa, Mazars employs over 1000 staff in 12 offices nationally. With the skills of 17 000 staff operating in 78 countries, we’re big enough to service international listed ...
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    Desktop support specialist (KZN)

    Duties and Responsibilities

    • Receive service desk request on helpdesk application or phone
    • Provide 1st land 2nd level support
    • Close incident 
    • Escalate unresolved incidents 
    • Follow-up of escalated incidents with users 
    • Set-up of new PC’s for users (incl. set-up of office equipment cabling)
    • Assist with administration of Intranet for allocated users 
    • User support training / coaching 
    • Supplier liaison with regard to IT equipment 

    Minimum Requirements

    • 2 years experience in a desktop support environment 
    • Grade 12 plus A+ / N+ / MCTS qualification 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Forvis Mazars Group on mazars.erecruit.co to apply

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