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  • Posted: Aug 26, 2021
    Deadline: Not specified
  • Ten is the world’s fastest growing concierge company, providing services to private individuals as well as more than 40 global organisations. Our 500+ experts provide travel and lifestyle concierge and loyalty programmes to more than two million members across the globe from 17 offices in 24 languages. Our members are at the centre of everything we do ...
    Read more about this company


    DevOps | DevOps Engineer - Senior / Junior



    Our core business solutions are provided using a number of python and .net applications. For the most part they are dockerised and deployed on Kubernetes, with a couple of services running on ECS and AWS Lambda. They use various backing services including Postgres DB, Elasticsearch, MemCache et al. The legacy application is hosted on-prem in a datacentre which is managed by a different team. We are actively rebuilding our legacy pieces from scratch and these are all on AWS.

    We are currently expanding our Tech team in order to help us work on exciting upcoming challenges such as creating an intuitive front end to support our lifestyle mangers globally, integrating with chat and telephony; extending our multi-tenanted member-facing website and extending our connections into external suppliers. Everything is hosted on our dedicated environments supported by a dedicated DevOps & infrastructure team.

    You’ll be a good fit for the challenge ahead if:

    • You want to join a team with an ambitious roadmap

    • You’re excited about working with a team that is core to our future growth

    • You believe in agile methodologies and love collaborations

    • You can show us commits in Git, talk us through live projects, and point us in the direction of things you’ve tried

    • You enjoy contributing to functional and technical design

    Who We Are

    At Ten our goal is simple, to become the most trusted service business in the world.

    We are already the global market leader for lifestyle management and concierge services, providing services from a 22 strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

    We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

    To find out more about working at Ten, hear from some of our people and have a sneak peek at our offices, please watch this short video here.


    As a Senior DevOps Engineer, you must have

    • At least 2 years of experience of setting up and maintaining Kubernetes platforms

    • Cloud Services Experience matching one of the following

      1. At least 3 years of experience of AWS, with demonstrable experience of VPCs, Security groups, IAM, EC2 instances, Load-Balancers, Cloudfront, and more, with experience in Terraform or Cloud Formation.

      2. At least 3 years of Terraform experience alongside AWS, Azure, or GCP.

    • At least 5 years of overall experience in DevOps, or at least 3 years of DevOps experience with a background in Development.

    As a Junior DevOps Engineer, you should have

    • At least 1 year of experience with one of the following:

      1. Kubernetes (setting up and maintaining)

      2. Cloud platforms such as AWS, Azure, or GCP with some networking and VPC setup

    • Hands-on experience of Infrastructure as code, e.g. Terraform or CloudFormation

    General Requirements

    • Experience in running and maintaining complex infrastructure setups

    • Experience of a Continuous Integration and Continuous Delivery environment

    • Experience with Docker or other containerisation services

    • Good understanding on networking including IP subnets etc.

    • Experience with monitoring solutions such as Prometheus.

    • Scripting experience with Bash/Python

    • A quick learner

    • Thinking creatively and open for different solutions, always have a backup plan

    • Passionate about learning new technologies

    DevOps Software/Services we use

    • AWS (Many services, but especially the following)

      1. VPCs with traffic security using Network ACLs and Security groups

      2. EKS

      3. Cloudfront, ALB / NLB / classic, with WAF rules

      4. RDS, ElasticSearch, ElastiCache, SecretsManager, KMS

      5. Lamda Functions

      6. EC2, Fargate

    • Traefik

    • HashiCorp Terraform

    • Docker

    • TeamCity

    • Python

    • Django

    • Angular

    • .net core


    Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

    All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.

    Other benefits that Ten offer, specific to the South Africa office, range between access to ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use, all the way through to various discounts on both travel and entertainment events (the latter is of course available regardless of location). There are also lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide!) whilst enjoying our latest fruit drop.

    We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car) and, one of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

    Method of Application

    Interested and qualified? Go to Ten Group on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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