DevSecOps Process & Quality Manager at Mediro Recruitment

Description

• You will be required to Steer Operational Excellence within the domain where DevOps services are provided.
• Drive continuous improvement related to DevSecOps Quality overall (Processes, KPIs, Skillsets etc.)
• Active collaboration with Delivery Managers regarding areas of improvement within their respective teams.
• Monitor and report on monthly OPS KPI achievements and ensure that below target KPI’s improve by way of knowledge sharing and coaching of the various teams.
• QlikView Operations KPI knowledge including training/knowledge sharing to teams.
• In-depth knowledge of Change, Incident and Problem Management including training/knowledge sharing to teams.
• In depth understanding and experience in Configuration Management, Technical as well as Business Management.
• Support teams to ensure compliance within the Product environment.
• Technical Lifecyle Management: Support with ordering and managing of infrastructure and analysing/monitoring the month-to-month consumption cost for various applications; Assist with the retiring of applications / decommissioning of infrastructure; Update Technical Architecture etc.
• Manage and update security patches for Products Web, Linux and PostgreSQL.
• IT Security Compliance, Support teams with their IT Security Documentation; Cloud Security KPIs etc.
• IAM (Identity and Access Management) support.
• Assist with driving relevant key initiatives such as ITSM,NEXT.

Minimum Requirements

• IT / Business Degree / Diploma 
• ITIL IT Service Management Certification (advantageous)
• 3 – 5 years IT Service Management experience in terms of Processes, KPIs and Quality Management.
• Broad experience with DevOps Processes and tools.
• Broad experience with ITIL principles and processes, in particular related to IT Delivery and Operations.
• In-depth knowledge of Problem, Incident and Change Management as well as Configuration Management.
• Knowledge and experience with project management principles and methodologies, related to software development.
• Experience in Agile and waterfall methodologies.
• Excellent skills in the Agile Tool Chain (JIRA, Confluence) to the level of providing hands-on coaching in these components.
• In-depth understanding of On-Premises Infrastructure.
• General understanding of AWS Cloud and the AWS Product Services with the focus on Security findings and Cost Management/Cloud Billing.
• Advanced IT Security compliance understanding.