Digital Content Editor II at LexisNexis South Africa

About the Role

• This position focuses on ensuring the quality and consistency of digital content across various online platforms. Responsibilities include editing and updating content and images within CMS platforms, maintaining brand guidelines, and collaborating with cross-functional teams to achieve seamless content integration.

Responsibilities:

• Ensure Accuracy, Completeness, and Timeliness by planning, prioritizing, and collaborating with subject matter experts and vendors to deliver high-quality online content.
• Convert Legal Content for Digital Platforms and troubleshoot processing issues, sharing solutions across teams and jurisdictions to enhance customer experience.
• Maintain Quality Standards through root cause analysis of errors, addressing process issues across content types, products, and systems.
• Adhere to Best Practices for scheduling, tracking, and managing workflows while identifying and implementing process improvements.
• Manage Vendor Relationships by reviewing deliverables, auditing work, and applying effective communication practices to ensure consistent quality.
• Identify Stakeholders and Drive Solutions, proactively addressing new, broad, or recurring issues and crafting recommendations for improvement.
• Master Editorial Systems and LN Platforms, staying current with software updates and leveraging tools for analysis, reporting, and process optimization.
• Communicate Effectively with Stakeholders, including customers and government agencies, participating in meetings and supporting bids while balancing production timelines and team well-being.

Requirements:

• Holds a Bachelor of Laws (LLB) or an equivalent legal degree, with admission as an Attorney
• Ability to manage multiple priorities and adapt to a dynamic, deadline-driven environment.
• Demonstrates strong analytical and organizational abilities, excellent written and verbal communication skills, and a commitment to accuracy and detail.
• Be proficient in MS Office
• Thrives in a collaborative, inclusive team setting. Values diverse perspectives and contributes to a respectful and supportive work culture.
• Experience with editorial composition systems, HTML, XML, desktop publishing tools, GREP queries, and scripting is highly valued but not mandatory.
• Shows curiosity and a willingness to learn new skills.