Digital Content Manager (SB 10) at Werkie

Key Responsibilities:

• Digital Campaign Management: Take full ownership of all digital billboard contracts from activation to completion.
• Receive signed contracts from sales agents and verify campaign details.
• Ensure required customer sales orders are received before campaign launch.
• Follow up with clients or sales agents for artwork submissions within agreed timelines.
• Verify that all artwork meets technical specifications (resolution, format, duration, file size).
• Load approved artwork onto appropriate screens via the CMS system.
• Ensure campaigns go live on time and according to contracted schedules.
• Monitor weekly and monthly plays (spot or slot-based) to ensure contracted delivery.
• Send proof-of-flight (POF) reports including artwork load reports, live screenshots, and performance reports.
• Maintenance & Technical Management: Manage the full digital screen ecosystem daily.
• Ensure all screens remain online and fully connected to CMS systems.
• Monitor dashboards and resolve offline or error notifications promptly.
• Ensure data and airtime bundles are maintained for uninterrupted delivery.
• Troubleshoot and escalate hardware/connectivity issues to maintenance teams.
• Digital Inventory & Avails Management: Maintain accurate digital avails for each site.
• Update loop structures to reflect scheduling or system changes.
• Prevent overselling and maintain inventory integrity.
• Programmatic Digital Out-of-Home (pDOOH) Support: Work with platforms such as Broadsign, Hivestack, Vicinity Media, Moving Walls, and Broadsign Reach/Ads.
• Ensure accurate screen data, availability, and performance metrics for programmatic campaigns.
• Production & Monthly Photo Management: Manage renaming and organisation of monthly billboard photos.
• Ensure timely submission and correct labelling of site photos.
• Refresh and update generic banners regularly.

Job Requirements:

• Proven experience in digital content management, digital operations, or DOOH (Digital Out-of-Home) media.
• Strong technical background and ability to work with CMS platforms and screen management tools.
• Excellent organisational and multitasking skills.
• High attention to detail and accuracy.
• Ability to manage strict deadlines under pressure.
• Strong internal and external communication skills.
• Proficiency in digital file specifications, formats, and production processes.
• Advantageous: Experience with Broadsign, Hivestack, or other pDOOH platforms.
• Own transport preferred 

Key Characteristics:

• Self-driven and highly accountable.
• Strong ownership mindset — completes assigned tasks end-to-end.
• Proactive and solutions-oriented.
• Technically curious and eager to learn.
• Professional, reliable, and quality-focused.
• Comfortable working extended hours during month-end without overtime compensation.