Job Openings at Financial Intelligence Centre (FIC)

KEY PERFORMANCE AREAS 

• Perform registration database cleansing by capturing, processing and maintaining institution and user registrations on the FIC goAML registration system
• Administer the registration database cleansing process in accordance with the set procedures.
• Prepare draft communication wording for requests for information in relation to the registration database cleansing.
• Engage with external stakeholders, via telephone and email to request information relevant to the registration database cleansing to ensure compliance to the FIC Act. 
• Develop an understanding of various regulated institutions and sectors under the FIC Act.
• Handle of escalated registration database cleansing cases, including complaints. 
• Keeping register of risks and complaints in relation to the registration database cleansing. 
• Maintain team lead oversight of registration database cleansing team ( e.g allocate and review tasks).
• Generate and compile monthly reports on the registration database cleansing.
• Escalate system issues and resolution to the data systems manager and ICT.
• Provide feedback on the performance of fixed term registration agents 
• Identify all inactive and non-reachable accountable institutions on the goAML registration system including message failures and unread messages from the FIC to accountable institutions.
• Use various sources of information including CIPC, Regulator and Industry Association databases, as well as open source information to confirm whether a registered accountable institution is in operation and registered correctly with the FIC.
• File of registration related documents in line with FIC and divisional records management standards.
• Authenticate, verify, validate new and update to accountable institution registration details.
• Deactivate accountable institution registrations that are no longer in operation, under supervision.
• Manage and maintain the registration database to ensure all registrations are correct and delegated according to the institution structures.
• Provide assistance to external users with registration cleansing queries.
• Prepare draft responses to registration cleansing related queries.

EDUCATION, SKILLS AND EXPERIENCE

• Diploma  in Administration or related.
• 3+ years data capturing team lead experience and exposure is essential, preferably in a legal advisory function.
• Prior team lead training would be desirable.
• Certificate in supervisory skills would be advantageous.
• Qualifications in anti-money laundering and or compliance management would be advantageous.
• Excellent communication skills (oral and written).
• Fully bilingual in English and a second official language.
• An intermediate to advanced level of computer literacy, including MS Word and MS Excel.

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KEY PERFORMANCE AREAS 

• Identify all inactive and non-reachable accountable institutions on the goAML registration system including message failures and unread messages from the FIC to accountable institutions.
• Use various sources of information including CIPC, Regulator and Industry Association databases, as well as open-source information to confirm whether a registered accountable institution is in operation and registered correctly with the FIC.
• Capture registration data (entity and user information) and perform data cleansing activities on the goAML system. 
• File registration related documents in line with FIC and divisional records management standards.
• Authenticate, verify, validate new and update to accountable institution registration details.
• Deactivate accountable institution registrations that are no longer in operation, under supervision.
• Maintain the registration database to ensure all registrations are correct and delegated according to the institution structures.
• Provide assistance to external users with registration cleansing queries.
• Prepare draft responses to registration cleansing related queries.
• Engage with external users, via telephone within the call centre, to ensure compliance to the FIC Act relating to registration database cleansing matters.

EDUCATION, SKILLS AND EXPERIENCE
Education

• Matric
• Certificate or training as a call centre agent will be desirable.

Experience

• Attention to detail.
• 1 year call centre or data capturing experience. 
• Excellent communication skills (oral and written).
• Compliance-related experience would be an advantage.
• An intermediate level of computer literacy including MS Word and MS Excel.

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KEY PERFORMANCE AREAS

• Capture registration data and perform data cleansing activities.
• Assist    with    monitoring    of    stakeholder    registration    information    including    formal correspondence on related matters;
• Engage with external stakeholders via telephone and email, to ensure compliance with the FIC Act.
• Exchange information, provide solutions and solve registration and reporting queries to external stakeholders.
• File registration documents in line with FIC and divisional records management standards.
• Authenticate, verify, and validate, migrated AI/RI registration details, new and updated registrations.
• Support and maintain the registration database to ensure all registrations are accurate, complete, correct and delegated according to the institution structures.
• Administer the compliance query process in accordance with set procedures.
• Provide a call centre service in accordance with the Compliance Contact Centre manual and standards as when required.

EDUCATION, SKILLS AND EXPERIENCE
Education

• Matric/Grade 12 is essential.

Experience

• 1 year data capturing experience.
• 1 year call center, or telephonic query handling experience and exposure, preferably in compliance function would be advantageous
• Excellent communication skills (ora l& written)
• An intermediate level of computer literacy including MS Word, MS Excel and MS Power Point

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KEY PERFORMANCE AREAS
TECHNICAL COMPETENCIES
Strategic Alignment

• Lead the Division in adjusting to future strategic objectives to accommodate changes in theFIC’s operational environment pertaining to the C&P Division.

Managing Delivery

• Lead the Division on Governance, Operations (including Operational Planning) and Reporting, Risk Management and Preventative Measures.
• Manage all operations aimed at preventative measure within the Data Systems and Reporting Unit and Guidance and Outreach Unit, to ensure that the Division achieves its deliverables, including the following:

Data Systems and Reporting Unit 

• Proactively lead and oversee Data Systems and Reporting Unit to enhance the risk-based preventative outputs contained in the risk sensitive assessment and analytical tools, such as the RCAA and RCR tools, CMAS, and facilitate the development, application and enhancement of risk sensitive auditing methodology for monitoring reporting and data systems, including audit processes and procedures related to systems and application controls.
• Actively lead and oversee Data Systems and Reporting Unit to identify enhancements to improve FIC registration and reporting systems, on the goAML platform,
• Keep RCAA and RCR analytical tools in the Division up to date and make enhancements as may be required.

Guidance and Outreach Unit

• Proactively lead and oversee Guidance and Prevention Outreach Unit in engagements with relevant stakeholders and the general public through risk-based preventative outputs directed to enhancing compliance awareness of money laundering and terrorist financing, and the methods and procedures to detect, counter and deter them.
• Actively lead and oversee, and provide legal direction to, the Guidance and Prevention Outreach Unit in the identification, consultation and issuance of guidance and directives, awareness topics and issues, provides and conducts general and targeted outreach, including training awareness for accountable institution sectors, by webinar and virtual engagements, in a risk-based preventative manner.
• Conduct risk-based preventative outputs through training and awareness to internal (in house programs) and external stakeholders (supervisory bodies and regulated institutions).
• Support Effective Risk Based Supervision of the Risk and Compliance Monitoring, Inspections and Remediation, and Enforcement Units
• Provide support to the SOM Monitoring, Inspections and Enforcement, as required, in respect of the resourcing, oversight and functioning of the:Risk & Compliance Monitoring Unit in its stakeholder management relations with Supervisory Bodies, regulated institutions and relevant stakeholders in the Financial Services, Banking Services and Non-Financial sector on registration, reporting, and general compliance and supervision matters related to anti-money laundering (AML) and combatting the financing of terrorism (CFT) and counter proliferation financing (CPF) in accordance with the Financial Intelligence Centre Act, as amended (FIC Act), including targeted financial sanctions relating to TF and PF. Builds and maintains professional relationships with relevant stakeholders, including regulated institutions, on AML/CFT compliance matters.
• The Inspections and Enforcement Unit, through risk sensitive inspections of accountable institutions are conducted in terms of the FIC Act, and in alignment with FATF requirements. Guide and advise supervisory bodies on their risk-based supervision including inspection, remediation and enforcement obligations in terms of the FIC Act, in order to implement and monitor effective remedial actions and to issue effective, proportionate, and dissuasive financial sanctions. Oversee the Enforcement Unit responsible for the prompt, timely and adequate oversight of all remediation of inspection findings by affected accountable institutions in terms of the FIC Act, and in alignment with FATF requirements. Ensure that the efficient enforcement action is taken against affected accountable institutions in a timely manner for non-compliance with the FIC Act. Operationalize and enhance the inspectorate and enforcement methodologies and frameworks, in accordance with FIC Act, and in alignment with FATF requirements.

EDUCATION, SKILLS AND EXPERIENCE
Education

• Degree in Law (LLB,, BProc or higher Law Degree ) is required.
• Postgraduate qualification in Risk and/or Compliance management will be advantageous.
• CAMS certification would be desirable
• A management qualification will be advantageous (MDP, BBA or MBA)Experience

Experience

• Minimum of 10 years of proven management experience.
• Minimum of 10 years high level technical experience in leadership pertaining to AML/CTF/CPF compliance and /or risk management.
• Minimum of 8 years’ experience in AML/CTF/CPF risk management, regulatory data systems and reporting or compliance management.
• Experience in a regulatory environment, with demonstrated exposure to compliance outreach and prevention measures, formulation of regulatory guidance and directives, and regulatory communications will be desirable.
• Excellent Technical knowledge of the FIC Act and related legislation including any sector specific legislation e.g., POCA, POCDATARA, PRECCA, FAIS Act, Collective Investment Schemes Control Act, Long-term Insurance Act, Securities Service Act, National Gambling Act, Estate Agency Affairs Act, Attorneys Act, Banks Act, etc.