The Financial Intelligence Centre (FIC) exists to apply measures outlined in the Financial Intelligence Centre Act, 2001 (Act 38 of 2001), which are intended to make the financial system intolerant to abuse. The FIC does this by working towards fulfilling its mandate of assisting in identifying the proceeds of crime, combating money laundering, the financing...
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Identify all inactive and non-reachable accountable institutions on the goAML registration system including message failures and unread messages from the FIC to accountable institutions.
Use various sources of information including CIPC, Regulator and Industry Association databases, as well as open-source information to confirm whether a registered accountable institution is in operation and registered correctly with the FIC.
Capture registration data (entity and user information) and perform data cleansing activities on the goAML system.
File registration related documents in line with FIC and divisional records management standards.
Authenticate, verify, validate new and update to accountable institution registration details.
Deactivate accountable institution registrations that are no longer in operation, under supervision.
Maintain the registration database to ensure all registrations are correct and delegated according to the institution structures.
Provide assistance to external users with registration cleansing queries.
Prepare draft responses to registration cleansing related queries.
Engage with external users, via telephone within the call centre, to ensure compliance to the FIC Act relating to registration database cleansing matters.
EDUCATION, SKILLS AND EXPERIENCE Education
Matric
Certificate or training as a call centre agent will be desirable.
Experience
Attention to detail.
1 year call centre or data capturing experience.
Excellent communication skills (oral and written).
Compliance-related experience would be an advantage.
An intermediate level of computer literacy including MS Word and MS Excel.
Gmail
Yahoomail