Data Capturer at Financial Intelligence Centre (FIC)

KEY PERFORMANCE AREAS

• Capture registration data and perform data cleansing activities.
• Assist    with    monitoring    of    stakeholder    registration    information    including    formal correspondence on related matters;
• Engage with external stakeholders via telephone and email, to ensure compliance with the FIC Act.
• Exchange information, provide solutions and solve registration and reporting queries to external stakeholders.
• File registration documents in line with FIC and divisional records management standards.
• Authenticate, verify, and validate, migrated AI/RI registration details, new and updated registrations.
• Support and maintain the registration database to ensure all registrations are accurate, complete, correct and delegated according to the institution structures.
• Administer the compliance query process in accordance with set procedures.
• Provide a call centre service in accordance with the Compliance Contact Centre manual and standards as when required.

EDUCATION, SKILLS AND EXPERIENCE
Education

• Matric/Grade 12 is essential.

Experience

• 1 year data capturing experience.
• 1 year call center, or telephonic query handling experience and exposure, preferably in compliance function would be advantageous
• Excellent communication skills (ora l& written)
• An intermediate level of computer literacy including MS Word, MS Excel and MS Power Point