Digital Learning Specialist at Absa South Africa

Job Summary

• Design, develop and maintain internal learning websites and digital platforms to support and enhance the end-to-end learner experience across multiple learning products and business areas in Absa.

Job Description

• Deliver learning web design and development services across Absa to enable a consistent and enhanced learner experience.
• Understand and apply new and existing best practice technologies and design principles in the implementation of a superior digital learner experience.
• Collaborate with Learning and Development teams and provide guidance on the use of new and existing learning websites with a relevant mix of media and technologies.
• Design, develop, implement and maintain fit-for-purpose internal learning websites for continuous improvement within the context of Group Learning and business strategy.
• Understand business requirements through consultation to effectively deliver appropriate digital solutions aligned to learning and business strategy:
• Identify new learning needs and potential solutions based on performance trends, gaps identified, and business needs.
• Continuously review existing learning websites to align with new developments and requirements within the learning and business community.
• Effectively manage the appropriate digital platforms to deliver relevant, cost-effective and user-friendly solutions and support structures.
• Implement tools to track the use and effectiveness of the learning websites and platforms and enable reporting.
• Stakeholder and supplier management:
• Ensure collaborative relationships across the learning value chain to drive the adoption of best practice technologies.
• Manage contractors/vendors where required.
• Build strong relationships with senior stakeholders and be a trusted advisor.
• Collaborate effectively with multiple and diverse stakeholders and teams.

Competencies:

• Creative and innovative thinking
• Customer excellence
• Effective communication
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing

Skills

• Senior web/graphic designer (with advanced proficiency of Illustrator and Photoshop)
• Web developer (with good working knowledge of HTML and CSS)
• Knowledge of principles of learning design and development
• Ability to formulate governance and guidelines relating to learning academies and web sites
• Attention to detail and adherence to quality management standards
• Project management
• Design thinking

Education

NQF 7 or equivalent qualification in both/either of the following:

• Education, Training and Development
• Web Design and Development

Work Experience

• 3-5 Years’ experience in designing and developing learning platforms.
• 3-5 Years’ experience in web and graphic design.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)