Digital Product Graduate at Absa Group Limited (Absa)

Job Summary

• This graduate program provides exposure to digital product development and analytics within a dynamic team. The role supports the Product Manager and digital teams by assisting with research, data analysis, and product lifecycle activities. It is designed to build foundational skills in digital strategy, customer experience, and product innovation.

Job Description

Key Responsibilities

Learning & Support

• Participate in training sessions, rotations and shadow experienced Product Managers to understand digital product development.
• Assist in maintaining documentation and knowledge repositories.
• Practice continuous learning to stay updated on digital trends and tools.

Research & Analysis

• Support data gathering and basic analysis of market trends, customer feedback, and competitor activity to inform product decisions.
• Help prepare insights and reports to inform product decisions.

Product Development Assistance

• Assist in collecting product requirements and documenting user needs.
• Participate in team meetings and contribute to brainstorming sessions.
• Support testing and quality assurance activities under supervision.
• Support backlog organisation and prioritisation, ensuring items are structured and clear.
• Maintain product documentation

Customer Engagement

• Help gather and organise customer feedback.
• Contribute to initiatives aimed at improving user experience.

Operational Tasks

• Support reporting and analytics tasks by preparing data sets and visualisations.
• Assist in identifying opportunities for improvement across digital products.
• Assist in product delivery support tasks i.e. ensure backlog items meet Definition of Ready and Definition of Done before sprint/PI activities, log impediments and escalations to the Product Manager

Preferred Education

• Currently pursuing or recently completed a Degree, Diploma, or Technical Vocational Certificate (NQF Level 7 or above) in:
• Engineering, Business, Commerce, Marketing, or Design

Knowledge & Skills

• Basic understanding of digital technologies and the financial services sector
• Curiosity and willingness to learn
• Analytical thinking and problem-solving
• Communication and collaboration skills

Technical Competencies

• Exposure to digital tools and platforms (e.g., analytics, design, or project management tools)
• Basic data analysis and reporting

Behavioural Competencies

• Teamwork and interpersonal effectiveness
• Results orientation and accountability
• Customer focus and empathy

Cognitive Competencies

• Creative and innovative thinking
• Systems thinking and adaptability

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: September 26, 2025