Digital Transformation Lead at Robert Walters

• A leading, publicly listed company specializing in logistics real estate, with a disciplined investment approach and a focus on long-term value creation. The organization is committed to operational excellence and innovation, leveraging technology to enhance business processes and outcomes. Role Purpose The organization is seeking a Digital Transformation Lead to establish and drive initiatives in process optimization, systems enhancement, and the responsible adoption of generative AI across the business. This newly created role will focus on building and embedding a structured, technology-enabled approach to improving operational efficiency, data integrity, and workflow reimagination. This is a hands-on role focused on design, implementation, and delivery rather than IT support. The incumbent will work closely with senior leadership to evolve the operating model over a three-year horizon.

Role Impact
Over time, this role is expected to:

• Develop a structured and scalable approach to process optimization and technology enablement across the organization.
• Achieve significant productivity and efficiency gains by automating manual, repetitive, and data-intensive workflows.
• Introduce workflow automation, systems integration, and responsible AI capabilities to improve data quality, control, and accessibility.
• Drive cross-functional adoption of generative AI tools and embed these into existing systems to enhance productivity, decision-making, and data quality.

Key Responsibilities
Process Discovery & Solution Design

• Collaborate with functional leaders and process owners to map current-state workflows and identify opportunities for automation and optimization.

Technology Implementation & Integration

• Implement workflow automation tools and integrate systems to streamline operations.
• Embed generative AI solutions responsibly into existing processes to augment decision-making and improve efficiency.

Change Management & Adoption

• Partner with teams across the organization to ensure successful adoption of new technologies and processes.
• Provide training and support as needed to embed changes effectively.

Performance Measurement & Continuous Improvement

• Establish metrics to measure the impact of digital transformation initiatives.
• Continuously refine processes based on feedback and evolving business needs.

Candidate Profile
Qualifications & Experience

• Proven experience in process optimization, systems integration, or digitaltransformation roles.
• Strong understanding of workflow automation tools and generative AI applications in a business context.

Skills & Competencies

• Analytical mindset with the ability to map complex workflows and identify improvement opportunities.
• Hands-on experience implementing technology solutions that deliver measurable business outcomes.
• Excellent communication skills for engaging with stakeholders at all levels of the organization.