Director: Directory, Security and Collaboration Services at Western Cape Department of the Premier

Minimum Requirements

• An appropriate qualification at NQF level 7 as recognised by SAQA.
• A minimum of 5 years’ experience at a middle/senior managerial level.
• Successful completion of the Certificate for entry into the SMS (Senior Management Service) prior to appointment: The nominated candidate will be required to complete the Senior Management Pre-entry Programme (Nyukela) before the candidate can be appointed into this post.

Key Performance Areas

Line Management:

Provide strategic management, advice and guidance in respect of the following functional areas:

• Transversal Identity and access management services.
• Enterprise-wide Messaging and collaboration services.
• Provincial Microsoft licensing procurement, allocation, compliance, and optimisation.
• Maintenance of internal-facing endpoints and national transversal systems.

 Strategic Management (including change management):

• Define, review, and continuously align the purpose, objectives, priorities, and activities of the Directorate with departmental and provincial strategies.
• Drive the Directorate’s strategic planning, business planning, and change management processes.
• Evaluate Directorate performance against approved objectives, standards, and measurable outcomes.
• Report regularly to the Chief Director on operational performance and matters of strategic importance.
• Ensure compliance with applicable legislation, prescripts, and governance requirements.
• Foster a culture of innovation, optimisation, and continuous improvement within the Directorate and Department

 People Management and Empowerment:

• Recruit, develop, and retain staff in appropriate numbers and grades to achieve the Directorate’s objectives.
• Motivate, train, and guide employees to achieve excellence in service delivery.
• Manage performance, evaluation, and development of staff.
• Oversee workforce planning, capacity building, and service delivery improvement initiatives.
• Promote sound labour relations and maintain discipline within the Directorate.

Financial Management:

• Manage participation in the Directorate budgeting process, including Annual and Adjustment Budgets.
• Assume accountability for efficient, economic, and effective management of the Directorate’s budget and expenditure.
• Ensure adherence to procurement, tender, and contract management requirements.
• Ensure alignment of expenditure with departmental and strategic objectives.
• Report on financial matters to the Chief Director and relevant oversight structures.
• Ensure appropriate risk management controls, asset management, and record-keeping are in place and adhered to.

Clients and Stakeholder Liaison

Engage at executive, intergovernmental, and institutional levels, including:

• Provincial Cabinet and Provincial Parliament.
• Director-General and Provincial Top Management (PTM).
• Provincial departments.
• National departments and agencies (e.g. SITA).
• Department of Public Service and Administration (DPSA).
• Auditor-General of South Africa.
• Academic and research institutions.
• Private sector organisations and NGOs.
• Local Municipalities.