Director: Human Resource Administration (Transversal) at Gauteng Department of e-Government

Requirements :

• Qualification in Human Resource Management / Industrial Psychology/ Public Management at NQF level 7 as recognised by the SAQA.
• Relevant 5 years of experience at a middle/senior managerial level. Nyukela Certificate must be submitted prior to appointment.

Duties :

• Manage the development of (Human Resource Administration) HRA Strategic and Operational Plan. Manage the alignment of the Human Resource Administration plan with the departmental strategic goals.
• Administer HRA programs that directly support the departmental strategic goals and are cost effective and comply with all applicable laws and regulations. Communicate the HRA Operational Strategy and Plans to GPG departments and implementation thereof.
• Manage and enforce Operational and Strategy Plans are maintained. Manage the Enterprise Content Management System (ECM) workflow of the system is operating optimally. Manage the implementation the appointments, promotions, transfers, and conditions of service benefits as per policy and guideline interpretation.
• Manage the preparation of Middle Management Service (MMS) and Senior Management Service (SMS) compensation packages restructure for new employees and/or promotions. Manage the roll-out of SAP ESS system to GPG departments and support after go-live including utilisation of the system.
• Develop Human Resources customer service delivery standards. Manage efficiency in driving customer centric emphasis by implementation of appointments and service benefits for executive and non-executive officials.
• Manage the customer service delivery standards are agreed upon with the GPG Departments. Manage the implementation of the operational service level agreements. Monitor and confirm the HRA Service Level Agreements are maintained. Communication of operational customer service delivery standards.
• Manage escalated customers enquiries, and queries. Manage audit matters and implement the audit action plan. Manages the Risk register and implement action plan. Consult with Managers on implementation of HRA projects i.e SAP ESS.
• Manage the provision of on-the-job training on HRA processes for GPG entities as requested. Manage and organise awareness session on HRA programs for GPG clients as needed. Collaborate in the design and development of a new integrated organization wide HRA system.
• Utilize internal Human Resource Information System (HRIS) data, ECM, ESS to provide reports in analysis on HRA topics. Verify the accuracy of data provided for reporting. Present information to senior management and stakeholders.
• General supervision of employees. Allocate duties and perform quality control on the work delivered by supervisees. Advise and lead supervisees regarding all aspects of the work.
• Manage leave, performance, conduct and discipline of supervisees. Enforce that all supervisees are trained and developed to be able to deliver work of the required standard efficiently and effectively. Manage utilization of physical resources. Review and signed off job profiles.