Dispatch Controller - JHB at AVI Limited

The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it is easy to understand why CIRO is a noteworthy front-runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering.

An exciting opportunity exists for a Dispatch Controller at CIRO in Isando. 

Line Manager: Regional Distribution Manager

Job Specification:
Key Performance Areas:

• Allocate cages and prepare invoices, and stock by delivery stop sequence
• Control drivers and VAs, vehicles, diesel cards, keys, trolleys, Daily Route Manager handsets.
• Control returns and allocate redeliveries.
• Arrange drivers and crews as per DC Requirement
• Report and escalate issues to the Transport Manager
• Ensure all vehicles are dispatched at Roadshow planned times
• Ensure the vacuum system is applied at all time in the dispatch cages
• Ensure stock is accounted for and secure in the dispatch area
• Ensure security checks all stock in cages
• Complete daily reports
• Prepare courier orders for collection
• Issue collection orders to customers
• Assist in checking exports
• Assist in wrapping pallets once checked
• Assist in housekeeping

Assist with security and transport requirements, by:

• Following SOP’s for loading of vehicles
• Assist breathalyzing of transport staff
• Follow company rules and regulations
• Ensuring safety of stock in dispatch area by ensuring risk minimizing processes are adhered to
• Follow all reasonable operation instructions
• Adhering to SHEQ policies and procedures

Knowledge Required:

• Dispatch functions
• Supervisory role

Qualifications and Experience:

• National Senior certificate (Matric) Grade 12, none negotiable
• Post Matric qualifications in transport/logistics/warehousing/inventory/supply chain advantageous
• 3+ years in a similar role 
• Valid Code 10 driver’s license
• Security Grade A certification (Preferable)

Other requirements:

• Able to work overtime when operations require it
• Ability to work well under pressure

Competencies:

• Continuously improving
• Minimizing risk
• Maintaining productivity
• Thinking analytically
• Documenting facts
• Keeping commitments
• Attention to detail
• Planning and organizing