Dispatch Supervisor - Riverhorse at ACDC Dynamics SA

Purpose 

The Dispatch Supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timely and efficiently. The Dispatch Supervisor will manage the order processing, verify the payment receipt, and inspect the items for any defects before delivery. 

Key Performance Arears  

• Coordinate and monitor supply chain operations   
• Load planning and booking, ensuring minimum target revenue is met   
• Service and Maintenance planning   
• Plan and manage operations of fleet, ensuring minimum target revenue is met on every vehicle   
• Coordinate and monitor supply chain operations.   
• Manage and plan services and vehicle Maintenance.   
• Assess claims, queries, vehicle inspections and handovers.   
• Ensure trucks are on schedule and booking times are met.   
• Vehicle Tracking and monitoring.   
• Plan and schedule collections and deliveries.   
• Compiling of customer reports – Delays and TaT.   
• Issuing diesel effectively.   
• Vehicle Tracking.  
• Plan and schedule collections and deliveries.   
  • Plan and schedule vehicle and machine maintenance.  
  • Responsible for Services and Stores. Directly overseeing staff members.  
  • Maintain regular service interval on trucks, ensuring loss prevention on the repair cost, minimal downtime, and warranty.  
  • Ensure subordinates are trained and comply with procedures.  
  • Staff performance analysis, ensuring loss prevention.  
  • Preparation of employee attendance records and communication thereof.  
  • Development and supervision of departmental procedures.

Requirements

• Grade 12/Matric.
• Minimum of 5 - 8 years of experience in a warehouse dispatch or collections field.
• Supervisory experience required.