Document Management Consultant - Centurion at PPS

• The successful candidate must have excellent Scheme knowledge and will act as an Ambassador for PPSHA to ensure effective customer satisfaction.
• Applications are invited for the above-mentioned position, to be filled as soon as possible.

Minimum Requirements    
 Qualifications & Experience

• Grade 12
• A South African driver’s license.
• Effective business communication will be an advantage.
• Knowledge of document management and storage technologies including electronic document system (EDMS) would be an added advantage.
• Exposure to Medical Scheme Industry in a similar environment would be an added advantage.
• Computer literacy and exposure to Medical Administration system will be an added advantage.

Duties and Responsibilities    

• Effective management of all Incoming/Outgoing Medical Aid correspondence.
• Maintain and ensure adherence to Service Level Agreements.
• Accurate capturing of all incoming claims and correspondence on the System.
• Responsible for preparing and distribution of membership information brochures and member cards.
• Ensure correct Member information in all correspondence in line with Medical Schemes Standards.
• Responsible for mail collection from the Post office.
• Monitor and manage all incorrectly addressed or returned Member correspondence.
• Efficient identification and processing of claims and correspondence from all Stakeholders.

Closing Date    
2023/08/16