Dog Unit Manager at Fidelity Services Group

Job Description

• A vacancy exists for a MANAGER stationed in Robertville. The position will report to the Regional Executive.
• The overall purpose of this position is to manage a team of subordinates to provide high quality dog operation support and care, promoting animal health and welfare, support operations with deployment, ensure 100% compliance and maintain steady supply of food, veterinary services etc.

Key Performance Areas: (Not totally inclusive)

• Ensuring that contractual requirements are met as stipulated by the Client. Standard Operating Procedures (SOP’s).
• Examine, diagnose and treat dogs.
• Perform routine and emergency surgical procedures.(Could be an outsourced function)
• Manage the administration of vaccinations and preventative health care programs.
• Maintain accurate medical records.
• Educate Dog Handlers.
• Maintain high standard regarding the daily maintenance of kennels and dog trailers.
• Ensure compliance with veterinary legislation and professional standards.
• Daily care of Dogs with relation to kennels, feeding, grooming and medical care.
• Overall management and control of the dogs which are used for security patrols.
• Management of subordinates to maintain high standards regarding the care of the Dogs.
• Attending meetings with Executives and Operational Management when required.
• Quarterly appraisal of subordinates.
• Training and development of staff.
• Ensuring that due process is followed regarding the submission of quotations for purchases and expenses.
• Ensuring that all operations staff comply with the standards and procedures required by the quality management system.
• Submission of monthly and quarterly reports as required by Management.
• Investigation reports.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Liaising daily on various operational issues.
• Evaluate the health of dogs, making sound decisions on new acquisitions etc.
• Perform inspections at decentralized kennels

Qualifications, experience and other competencies required:

• South African citizen with and valid SA ID document.
• Degree in Veterinary science (BVSC),or equivalent. (negotiable)
• Registration with SA Veterinary Council (SAVC). (negotiable)
• Strong diagnostic, surgical and medical skills. (negotiable)
• Experience working in the Security Industry will be a major advantage.
• Ability to work independently and part of a team.
• People management experience and skills.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Experience in managing Dog Kennels.
• Assertive / Goal driven / Self motivator / passion for the business.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s Licence is required.
• No criminal record.
• Excellent track record.

Core Competencies:

• Strong planning skills
• Leadership skills
• Organisational skills
• Good interpersonal skills
• Communication skills
• Client liaison skills

Deadline:7th August,2026