Driver at Minor Hotels

Job Description

Please note that this is not an exhaustive list of everything that needs to be done.  Employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

• To be a Master in the Profession of Driving
• To have a full professional knowledge of capabilities of the vehicle in which they work, and the rules of the road in the country of operation.
• To have an intimate and detailed knowledge of the area in which they work, and to know all the ways to effectively get between destinations - to never be lost and to never be late.
• To speak excellent English, together with the language of operation.
• To understand the informal rules and driving habits in the country of operation, and thereby anticipate problems in order to protect themselves, their guests and their vehicle.
• To know how to maintain and care for their vehicle, and to keep it in perfect condition at all times.  Ensure that all the set up in the limousine is ready prior to the service.
• To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
• To assist the guest with the luggage loading.  All Anantara drivers know how to transport more luggage in a car than there would appear to be space to hold it. 
• To know how to fit and install all existing makes of child seat into a limousine, to the full satisfaction and delight of the child’s mother.

Within, the top-performing people who do this job always demonstrate the following attitude:

Working with Others:

• They always try to anticipate and exceed the needs of customers and colleagues
• They use their own initiative and good judgement to solve problems in a calm and efficient way
• They enjoy working with others to achieve common goals.  They volunteer as required to ensure the success of the team
• They act with personal professionalism and integrity at all times

Taking Responsibility:

• They always conduct business honestly and fairly.  They keep sensitive information confidential.
• They can prioritise their workload effectively and be organised and structured at work
• They manage their time and pay attention to detail.  They know their jobs, and are able to work without close supervision.
• They display a positive attitude, even under pressure.  They personally check their work to ensure its accuracy. 

Delivering Results:

• They are committed to meeting and exceeding all performance standards
• They constantly look to develop their own professional skills and abilities
• They perform job tasks in line with established policies and procedures
• They always try to provide a top-quality experience to all our guests.

Qualifications

• Valid driver's license: Hold a valid driver's license with required endorsements.
• Driving experience: Previous experience driving a vehicle, preferably in a similar role.
• Safety record: Clean driving record and adherence to safety protocols.
• Time management: Ability to manage time effectively, prioritize tasks, and meet schedules.
• Communication skills: Strong verbal communication skills and ability to interact with passengers or recipients.

Additional Information

• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions with proven problem-solving capabilities offering support where required
•  Ability to work in an environment that demands excellence, time and energy
• Strong communication skills