Emerald: Receptionist / Administrative Assistant at Santam Insurance

• Emerald a subsidiary of Santam has a position available for a Receptionist/Administrative Assistant who will be based in Johannesburg.

What will you do?
The role includes, but not limited to the following;

• Demonstrate knowledge of Emerald products and services to ensure clients are directed to the correct departments.
• Provide a high-level front-line reception role and display a professional business approach to visitors, clients, and fellow staff members.
• Ensure incoming and outgoing switchboard calls are managed confidently, professionally, and effectively.
• Accepting clients or visitors at a professional level on a daily basis
• Manage incoming and outgoing couriers, including scheduling courier pick-ups.
• Managing all incoming and outgoing postage on a daily basis, including sorting and distribution.
• Assisting People and Brand with functions as and when required
• Ad- Hoc duties
• The individual should provide a high level of call handling and display a professional business approach to visitors, clients, and fellow staff members.
• Individual applying for this position needs to be self-disciplined, professional, be well presented, self-motivated and possess excellent written communication and administrative skills.

Minimum Requirements

• Non-negotiable minimum three years’ experience in reception or frontline position
• Matric with English
• Working knowledge of MS Office
• Attention to detail, analytical
• Further qualification in relevant field will also be an advantage

Knowledge and Skills

• Excellent spoken and written English. 
• Present a professional corporate image. 
• Self-starter, driven, uses initiative.
• Attention to detail and accuracy.
• Friendly, approachable and a people’s person. Non-smoker preferred