Employee and Organisation Data Management Specialist - Omnicom Advertising South Africa at TBWA\ South Africa

PRIMARY ACCOUNTABILITIES

People Analytics & Insights:

• Build and maintain people analytics capabilities; define metrics and KPIs aligned to HR strategy and business objectives.
• Extract, clean, analyse, and visualise people data from HRIS and related systems.
• Identify trends, patterns, and anomalies in people data; translate findings into actionable insights and recommendations.
• Conduct root cause analysis on HR challenges (e.g., retention issues, engagement variance, performance gaps, diversity gaps) using data.
• Build predictive analytics capabilities (e.g., attrition risk, succession readiness, engagement trends) to enable proactive intervention.

Reporting & Dashboarding:

• Design and develop interactive dashboards and reports supporting HR decision-making and business partnering.
• Develop self-service reporting capabilities for HR team and People & Culture partners.
• Produce monthly/quarterly people metrics reports; prepare ad-hoc analysis and reporting as requested.
• Ensure data visualisation best practices; make complex data accessible and actionable.

Data Governance & Quality:

• Administrative on-boarding and off-boarding of all people resources.
• Transactional process management and interphase with Payroll.
• Establish and maintain data governance frameworks; define data standards, definitions, and quality protocols.
• Conduct regular data audits; identify and remediate data quality issues.
• Train HRIS users and People & Culture partners on data entry standards and best practices.
• Manage data documentation and metadata; ensure data clarity and accessibility.
• Ensure compliance with data privacy and security protocols (POPIA); manage data access and confidentiality.

Strategic Support:

• Partner with HR managers on data strategy supporting major initiatives (talent retention programme, culture transformation, leadership development evaluation).
• Evaluate programme effectiveness through data analysis and impact measurement.
• Support business case development for HR initiatives through data and analytics.
• Provide insights on emerging people and talent market trends; benchmark against industry standards.

Operational Contributions:

• Support People Operations Manager with data-related tasks and HRIS administration.
• Maintain analytics tools and platforms; troubleshoot data issues.
• Stay current on emerging analytics tools and methodologies; recommend adoption aligned to needs and ROI.

Education:

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Information Systems, or related analytical field (minimum).
• Advanced qualification preferred: Data/Business Analytics, or related field; certification in data analytics (Google Analytics, IBM, Coursera).

Professional Experience:

• 4-6 years' experience in data analysis, business intelligence, or people analytics roles.
• Data capturing and quality assurance.
• Ability to extract and analyse data from various data sources.
• Experience building dashboards and data visualisation using tools like Power BI, or similar.
• Experience with HRIS or HR data systems.
• Experience translating data into business insights and recommendations.
• Understanding of statistical concepts and ability to interpret statistical analysis.

Desirable Experience:

• Specific experience in people/HR analytics.
• Experience with predictive analytics.
• Familiarity with specific HRIS platforms (SuccessFactors, Workday, etc.).
• Data governance and POPIA compliance experience.