Employee Relations Specialist - Westville at CHEP

Position Purpose

• The Employee Relations Specialist provides support to employees, supervisors and managers by providing advice and guidance on issues concerning employment policy, procedure or practice.

Responsibilities

• Day-to-day employee relations advice to business unit managers and people managers/team leaders in coordination with related company policies.
• Advising management and staff on correct interpretation and application of labour legislation and any amendments
• Ensure compliance and consistency in the execution and administration of Employee Relations cases initiated in the ServiceNow case management tool .
• Responsible for assisting and creating monthly employee relations reports relative to case activity.
• Responsible for all required correspondence while their case is being investigated and upon completion.
• Conducts internal workplace investigations and recommends resolutions to employee problems, issues and concerns.
• Ensures the organization's compliance with federal, state and local employment law,
• Mediates employee problems and provides structure for informal negotiations.
• Partners with managers to evaluate the merits and consequences of corrective action to ensure a highly competent workforce.
• Liaise and supports the legal team in compiling documentation for employment relations claims.
• Knowledge of and ensuring legal compliance to all BBBEE and EE legislation
• Keeping a clear record of all administration pertaining to labour relations
• Participates in the creation and rollout of ER policy & program initiatives.
• Performs additional duties and projects, as assigned

Qualifications

• Bachelor’s Degree in Human Relations industrial labour relations, and/or equivalent work experience.

Preferred

• HR Certification
• Experience with Case Management software
• Ability to speak and write multiple languages.
• Experience in CCMA representation preferable
   

Experience

• 2 - 3 years’ experience in a Labour Relations role

Strong Microsoft Office software skills
Skills and Knowledge

• Demonstrated experience interacting with employees at all levels and providing excellent customer service
• Strong analytical and problem-solving skills
• Strong attention to detail, organizational and follow through skills
• Strong communication skills
• Ability to handle and manage multiple assignments and projects while effectively balancing schedules and ad hoc requests
• Understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices

Preferred Education

• Bachelors

Preferred Level of Work Experience

• 3 - 5 years