Enterprise Systems Manager at PricewaterhouseCoopers (PwC)

Principal Accountabilities:

• Working with various operational teams, providing in-depth technical expertise.
• Directs teams of technical staff in the successful fulfilment of Enterprise System service delivery commitments.
• Coaches junior staff according to their PC&D planning.
• Oversees the detailed execution of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the enterprise.
• Manages risk evaluation and compliance management processes.
• Drives on-premises and cloud infrastructure planning, engineering, deployment, and migration.
• Drives the formulation of IT policies, procedures, and performance management processes and measures.
• Validate remedial actions and ensure compliance with information security policy and regulatory requirements.
• Work with the Product Management Office as a Subject Matter Expert for Enterprise Systems and assist in discussions with Lines of Service.

Minimum Qualifications:

Any of these will be advantageous

• B.Sc or related I.T degree
• ITIL
• Nutanix
• VxBlock
• Azure

Experience:

• 8 years post qualification, hands-on experience in IT operational environment, with a minimum of 2 years in leadership role

Skill Required:

• Has led teams across multiple functions in the delivery of technology services
• Experienced vendor engagement, both from a new business and a managed service point of view
• Experience in managing infrastructure and operations
• Strong leadership capability, executing as appropriate in the areas of responsibility
• Extensive knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management
• Expert knowledge of current and emerging technologies, technology directions and strategic application to business needs
• Basic knowledge of business operations and processes
• Project management skills, including the ability to effectively deploy resources and manage projects within the scope of Enterprise Systems
• Ability to improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms
• Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.