ERP Functional Support Specialist at Mintek

Job description

KEY PERFORMANCE INDICATORS:

•  Identify and develop improvements related to Financial, Project, Supply Chain Management, and Sales & Service ERP processes.
•  Train Mintek’s ERP system users on Financial, Project, Supply Chain Management, and Sales & Service ERP processes.
•  Provide technical and functional ERP system support to Mintek users.
•  Consult with management to devise the most useful ways to apply the ERP system for business goals.
•  Develop and implement ERP system applications as per documented business requirements.
•  Extend ERP system functionality, test and implement new features.
•  Document configuration changes and update system blueprints.
•  Configure and administer the ERP system and automate tasks.
•  Maintain and update ERP system applications.
•  Monitor ERP system interfaces with other systems to ensure healthy system integration.
•  Troubleshoot ERP system application issues.
•  Adhere to best practices and ICT Governance.
•  Perform monthly reporting.

Minimum requirements

QUALIFICATION AND EXPERIENCE 

• Honours degree in  Finance or ICT related field, or equivalent
• 5 years minimum relevant experience 

REQUIRED KNOWLEDGE

• Extensive experience in financial and project management processes as run in an ERP system.
• Must have experience with a first or second-tier ERP systems, e.g., IFS, SAP, or Sage.
• Relevant experience with IFS would be preferable.
• Ability to handle sensitive company information responsibly.
• Ability to solve complex issues.
• Ability to conduct research independently.
• Ability to prioritise, think and work quickly to remedy system shutdown or serious software problems

COMPETENCIES

• Troubleshooting
• Systems thinking
• Verbal and written communication
• Problem-Solving
• Teamwork
• Research
• Writing