ERP Systems Administrator at Durban University of Technology

Minimum Requirements:

• An NQF Level 6 qualification in computer science or information technology or an equivalent qualification.
• 3years experience in administering corporate ERP systems and software
• 3years experience in supporting ERP systems and software

Key Responsibilities:

• Administer and monitor ERP systems
• Evaluates and/or recommends purchase of systems and software hardware, and peripheral equipment
• Provides technical consulting services to department/organisation regarding the use of ERP systems and software to satisfy business needs
• Installs, configures and maintains ERP systems and software
• Adds or upgrades and configures ERP systems and software
• Performance and/or oversees software and application development, installation and upgrades
• Maintains site licenses for DUT
• Plans and implements ERP systems and software to identify and correct malfunctions and other operational difficulties
• Receive a request for testing and analyze to determine the type of testing required
• Obtain/develop a test specification in accordance with system specifications
• Develop a test plan based on the test specification
• Specify test acceptance criteria in accordance with requirements
• Specify test scenarios and test cases to enable testing
• Develop the necessary test scripts to automate the testing process where possible
• Conduct testing in collaboration with the users according to test plan covering the entire test specification
• Ensure that the system functions according to the user requirements
• Determine any malfunctioning and report to the relevant role players for rectification
• Monitor the system for functionality in accordance with specification
• Compile a test report reflecting all testing completed and rectification required
• Issue the final acceptance certificate in accordance with procedures
• Archive the test file for future reference purposes
• Receive a request for the training and analyze to determine the nature and extent of the training
• Identify the need for training in accordance with queries and staff application
• Conduct a Training Needs Analysis to determine the exact learning requirement
• Define the learning objectives in accordance with the learning requirement
• Develop the learning material in accordance with the objectives
• Consult the requestor to ensure that the learning material will address the needs
• Determine the facilitation technique required to facilitate the training
• Determine the equipment required to assist in the facilitation of the learning
• Arrange the training event with the relevant role players
• Facilitate the training in accordance with the learning objectives
• Continuously evaluate the learning to ensure that the learners are competent
• Evaluate the training to determine areas of excellence and areas of improvements
• Assess the attendants to determine competence level
• Submit the training results to HRD for capturing on the database
• Provide feedback to the relevant role players
• Determine additional learning requirements and inform the relevant role players
• Receive and analyze a request to determine the nature and extent of the support to be provided
• The need for provision of support is identified during the execution of outputs
• Diagnose the problem to determine the appropriate action
• Document the solution in accordance with policies and procedures in the standardised format where necessary
• Submit the resolution document to the document management system for future reference purposes
• Provide feedback to the relevant role players
• Develop scripts
• Receive and analyze a request for the development of script to determine the nature of the functionality
• Identify the need for new script during operational output
• Liaise with the users to determine the exact needs and to compile a first draft URS
• Conduct an impact study to determine the possible effect on the current- and associated systems

Salary Range: R250 848 pa (min) – R420 012 pa (max)