Events Associate at Morningstar

Responsibilities 

• Working in support of the South Africa event team to coordinate and execute a series of live events throughout the year, including: own-hosted conferences, regional adviser forums and roadshows; awards ceremonies; private dining; corporate hospitality and sporting events 
• Support the coordination, management and execution of invitation process for events 
• Build and execute social media plans, gathering assets and writing copy for posts 
• Maintain the events calendar 
• Ensure that contingencies are in place for keynote speakers, live events and other potential last-minute changes that will require you to trouble-shoot and adapt 
• Coordinate internal and external speakers and resources and maintain schedules to avoid conflicting dates 
• Collaborate with the brand team to ensure a consistently high-profile and high-quality association for the Morningstar brand, and where appropriate, work with Media team to ensure pre- and post-event media coverage of events 
• Collaborate and build good working relationships with internal creative services team.  
•  Meet and greet and general support on the day for live events, and manage the attendee experience for online events 
• Collect, analyse and report attendees’ feedback 
• Coordinate the tracking of event marketing qualified leads over to sales team, and subsequent conversion rates 
• Manage Morningstar’s box at Newlands Cricket Ground, coordinating tickets, catering and working with the team to manage attendance 
• Adhere to all internal procedures and business requirements 
• Provide accurate and timely event reports 
• Build a solid network with key clients 

Requirements 

• Minimum 2 years’ relevant experience 
• Investment industry or general financial services knowledge preferred Bachelor’s degree 
• Proven ability supporting or running events through the entire event life-cycle  
• Excellent communication skills; both written and verbal, with the ability to adjust communication style to suit audience. Must be professional when dealing with senior stakeholders and other team members 
• Proficient with Microsoft office with the ability to quickly learn new systems (e.g. project management software, payment processing software, email marketing platform etc.) 
• Experience using email marketing systems (e.g. Eloqua or equivalent), event registration software (e.g. Cvent), digital event platforms (e.g. Intrado, Cvent Virtual Attendee Hub) is preferred 
• Ability to juggle a heavy workload, often with conflicting timelines and must 
• Be process-driven; ability to adapt existing/create new processes to enable efficient output without jeopardizing quality 
• Organised and logical with ability to pay close attention to detail whilst maintaining consistent approach 
• Ability and willingness to travel domestically as needed (infrequent)