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  • Posted: Dec 24, 2025
    Deadline: Not specified
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  • CSG International (NASDAQ: CSGS) is the trusted global partner to help clients launch and monetize communications and entertainment services in the digital age. Leveraging 30 years of experience and expertise in voice, video, data and content services, CSG delivers market-leading revenue management and customer interaction solutions in licensed and managed s...
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    Executive Director, Project Management Practice

    • Are you ready to shape the future of project delivery at a global leader in digital transformation? As our Executive Director, Project Management Practice, you’ll drive excellence, innovation, and strategic impact across our Professional Services organization. This is a high-visibility, senior leadership role that empowers you to influence global standards, mentor top talent, and deliver results that matter.

    What You’ll Do

    • Champion the development and continuous improvement of project management methodologies, frameworks, and tools—setting the gold standard for delivery across our global teams.
    • Lead, inspire, and grow a diverse team of project managers, fostering a culture of collaboration, accountability, and professional growth.
    • Monitor global project portfolios to ensure disciplined schedule, cost and quality management.
    • Provide strategic oversight for high-profile, complex projects, ensuring alignment with organizational goals and delivering measurable business outcomes.
    • Drive process & tooling improvement initiatives, leveraging data and insights to enhance efficiency, effectiveness, and customer satisfaction.
    • Build trusted relationships with senior stakeholders, acting as an advisor and advocate for best-in-class project management practices.
    • Represent the organization at corporate events, sharing thought leadership and driving our reputation as a center of excellence.

    Is This Opportunity Right for You?

    We’re seeking candidates who bring:

    • Bachelor’s degree in Business, Management, or related field (Master’s preferred), or equivalent experience.
    • 10+ years of progressive experience in project management & PMO operations, including 5+ years in senior leadership roles within global organizations.
    • Proven track record of PMO establishment, managing large complex project portfolios, and leading high-performing, geographically dispersed teams.
    • Experience in large Telco BSS (Catalogue, Order Management, CRM, Billing, OCS) implementations
    • Exceptional strategic thinking, analytical, and problem-solving skills.
    • Outstanding communication, stakeholder engagement, and change management abilities.
    • Experience in the Media and/or Financial Services sectors is highly desirable.
    • Willingness to travel globally to engage with teams, stakeholders, and customers.
       

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to CSG International on csgi.wd5.myworkdayjobs.com to apply

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