Executive Head: CBU Gauteng South at Vodafone Global Enterprise

Role Purpose/Business Unit:

• Grow post-paid and prepaid markets in the region in both formal and informal markets, excluding those areas managed by emerging markets division.
• Improve market share in all regional districts.
• Grow indirect sales and revenue in the Dealers, Franchise, National Chains and Prepaid Wholesales Channel by effectively networking with Channel owners, Regional teams and partners.
• Increase distribution in the region but also rationalise and constantly evaluate current distribution.
• Focus and target areas to improve customer experience.
• Grow data revenue through smartphones, internet data starter packs and the newly launched smart red plans.
• Implement marketing plans across channels to drive key growth areas.
• Develop and implement a people plan for all staff both direct and indirect reports.

Your responsibilities will include:

• Constant focus on staff development to improve customer experience and channel management.
• Ensure sales expansion of the CPP across channels in the region.
• Create and implement incentive models that will drive achievement of targets across channels.
• Provide clear direction to business partners to improve internal and external customer experience.
• Develop regional team to assist them to achieve their targets.
• Ensure that the regional teams maintain high levels of product knowledge.
• Resolve escalated customer queries from channel areas.
• Ensure regional alignment to Head Office, franchise, dealer, national chains and marketing teams.
• Manage prepaid wholesalers.
• Manage and lead the team (people management).
• Engage business partners on an on-going basis using structured methodology.
• Create and maintain key account engagement with dealers, franchisees and wholesale partners.
• Ensure on-going implementation of regional operating model
• Manage OPEX spend for the division

The ideal candidate for this role will have:

• Matric is essential.
• 3 year business / sales degree or equivalent qualification essential and
• Post graduate qualification is advantageous.
• A minimum 8-10 years’ experience of which:
• 4-5 years sales / marketing experience is essential. .
• A minimum of 5 years leadership/people management experience is essential.
• 4-5 years retail / channel management exposure is advantageous.
• Experience in the Telecommunications Industry is advantageous

Core competencies, knowledge, and experience:

• Knowledge and understanding of mobile, IT and Retail industry in SA
• Business planning
• Specialist knowledge of managing sales/marketing plans and targets
• In-depth knowledge of Telco products and services
• Operations management of cross functional teams
• Management by projects

Closing date for Applications: 22 July 2025.