Executive - Supersonic. Enterprise Management at MTN

JOB DESCRIPTION
Executive Supersonic

Mission

The MD: Supersonic is responsible for:

•     Developing the Fibre-to-the-home strategy, for Supersonic, in order to deliver shareholder value by profitably using the MTN fixed-mobile networks, ICT infrastructure and platforms within the social, political and economic context of the country. 
•     To increase market segmentation through segment value propositions, profitable price plans increase revenue as per set targets. 

Key Performance Areas

Strategy Development 

•     Develop and drive the implementation of the FTTH/Supersonic strategy, enabling the business to drive revenue targets as set and increase the necessary pipeline conversions.
•     Provide input into the sales business strategy to support MTNSA with the overarching business goals and ensure that MTN maintains and improves its leadership positioning
•     Ensure effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps, aligned to group strategy and frameworks
•     Define the standards and set targets for performance across various activities and identify the parameters for measurement of performance
•     Provide input for the product life cycle and management strategy, in line with overall strategy

Operational Delivery

•     Oversee the achieving and increasing of revenue targets as per the business plans and set targets
•     Ensure the introduction, implementation, and management of aggressive and robust price plans to increase profitability on the portfolio
•     Design competitive and relevant product plans in line with the approved business plan 
•     Increase market and revenue share through a robust and competitive plans for upselling, uplifting cross selling 
•     Drive best practices and ensure that propositions are correctly targeted, and churn is reduced.

Budget Management 

•     Oversee the forecast, plan and developing of budgets that provide Supersonic with return on investment, and seek required approval thereof 
•     Manage and optimise the assigned budget, ensuring all expenditure is in line with MTN SA’s strategic intent and agreed budgets 
•     Ensure that the “cost of operations” is reduced, in line with a least cost operating strategy stemming from the business drivers. 

Continuous Improvement

•     Keep abreast of international best practice, technologies and industry trends.
•     Proactively research relevant best practice and processes, recommending translation of these in the strategic framework of the unit.
•     Maintain an understanding of related systems in order to develop integrated systems and processes.
•     Keep up to date with new products and services and their impact on MTNSA
•     Understand and take cognisance of emerging markets and plan accordingly

Collaboration / Coordination 

•     Ensure collaboration with EBU, CBU, Technology and Business Intelligence teams to ensure market value creation through branding;
•     Collaborate with other Executive’s, to ensure the effectiveness of the MTN business model;
•     Collaborate with BI and Planning function to provide feedback and insights on the efficacy of the overall strategy.

People & Culture Management

•     Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors
•     Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
•     Create and implement personal development plans
•     Define the divisional KPAs and KPIs that will be cascaded down to each area
•     Manage Performance and identify training needs. Coach and guide subordinates
•     Enable and model healthy employee relations and collaborative teamwork
•     Manage diversity, develop, and embed an Employment Equity plan for the business area
•     Contribute to building a culture  of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
•     Act as an ambassador for the Supersonic team by living the Brand values and vital behaviours and changing and influencing employees’  behaviour
•     Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice

Education

•     Minimum of 4 years in Commercial/Marketing/Business Degree 
•     MBA or Masters in relevant field of study (Preferred) 

Experience

•     5 years of more experience as a junior executive or country CEO; with at least 5 years in relevant sector/ industry Experience working in a global/multinational enterprise  with experience working in emerging markets 
•     Worked across diverse cultures and geographies
•     Proven track record of  a start-up, shut-down and/or business improvement project
•     Min 10 years of relevant work experience in a strategic Global Brand Management/Commercial/ Chief Marketing Officer role
•     Experience working in a global/multinational enterprise /FMCG 
•     understanding of emerging markets 
•     Senior management track record of 5 years or more, with at least 3 years in relevant sector/industry
•     Experience in Compliance Operations within a Telco
•     Experience in continuous improvement through the implementation of best practices Experience in Global Brand leading practices and trends

Skills

•     Attitude of Innovation, inventiveness & thought leadership
•     Global mindset to service worldwide operations
•     Pan Africa multi-cultural experience
•     Telecommunications industry experience 
•     Willing and flexible to travel within Africa and Middle East
•     Fluent in English 
•     Worked across diverse cultures and geographies

Competencies

•     Design Thinking
•     Customer Centricity
•     Product Development
•     Pricing Strategies
•     Customer Value Management
•     Commercial Acumen