Expression of Interest Vault Supervisor (Boksburg) at G4S

ROLE RESPONSIBILITY:

Main Purpose of Position

To manage and lead direct reports within the cash Boxroom / Vault services. Responsible for the management, security and operations of the Boxroom / Vault and traceability of all items/cash entering and leaving the vault. To work within the specified policies, processes and procedures.

Main responsibilities

Management of overall Vault operations

• Ensure that the vault is managed in line with G4S policies and procedures
• Ensure that the vault audit is carried out daily, identify and investigate any discrepancies
• Manage the traceability of all items at all times assuring strict accountability
• Manage the shift handover process
• Manage the storing of items in the vault
• Monitor all movement within the vault ensuring the tightest security and integrity is maintained at all times
• Maintain customer vault balances in an accurate manner and in line with procedures and processes
• Responsible for opening and closing the vault in accordance with procedures
• Maintain proper vault paperwork and inventory records
• Prepare daily reports/balancing and retain records as per procedure
• Adhere to floor limits
• Adhere to SLA’s

Loading Bay

• Ensure proper planning and time management of the loading bay
• Manage and implement procedure for control exit and entry of vehicles to loading bay(s)

Access Control

• Ensure access to and from the vault is controlled and managed in line with the paper mandate
• Ensure restricted access at all times in line with procedures

Management and supervision of vault staff

• Responsible for providing daily leadership, coaching and feedback to direct reports including: Vault Controllers and Vault Officers
• Direct and supervise vault staff regarding their workflow
• Evaluate the department needs and schedule employees accordingly to achieve best efficiency and business results
• Manage and maintain constructive employee relations between management and workforce
• Manage the overtime cost within budget

Training and development

• Manage on-going evaluation of performance
• Offer guidance, training and development to teams on continual systems improvements
• Train and develop reports to enhance career progression and succession planning

Risk and Compliance

• Manage and monitor loss prevention and loss reduction controls
• Ensure and monitor adherence to procedures and policies with regards to  risk

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

THE IDEAL CANDIDATE:

Minimum Requirement

• Matric – grade 12 certificate
• 3 – 5 years’ experience in leading and supervising
• Experience to work in a fast paced, repetitive and secure environment
• 2 - 5 years’ vault experience in a cash operations environment is preferred
• Required to regularly lift and or move up to 20 kg’s with assistance
• Must be able to push, pull and maneuver containers and / or wheel cash/coin trolleys weighing up to 40 kg’s or more
• Ability to deal compliantly with complex operational issues in a ‘hands-on’ way
• Flexibility in terms of working hours will be required 24/7, including weekends and public holidays
• Relevant tertiary education will be advantageous
• 1 – 2 year’s CIT operations is preferable
• Ability to bend, stoop and stand for long periods of time

Competencies:

Knowledge

• Basic math and reconciliation experience
• Basic accounting practices
• Vault Operations policy and procedures
• HR policies and procedures
• Health and safety legislation

Skills

• Handling large amounts of cash and coins
• MS Office – Computer literate
• Basic MS Excel – working with spreadsheets
• Written and verbal skills
• Strong leadership ability

Attributes

• Communication skills
• Able to work as part of a team player
• Security conscious
• Delivering performance
• Leading and supervising people
• Customer Thinking
• Working under pressure

Closing Date: 13th, May 2022