External Sales Representative - Exports (Longmeadow) at ACDC Dynamics SA

Description

• ACDC Dynamics a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Sales Representative for our Exports Division.
• We are seeking an energetic and goal-driven Sales Representative to join our team and manage the sales of electrical products for export markets. This individual will be responsible for expanding our customer base internationally, developing new business relationships, and ensuring customer satisfaction while achieving sales targets in line with the company’s objectives.

Key Responsibilities:

Sales & Business Development:

• Identify and develop new export business opportunities in targeted international markets.
• Establish and maintain relationships with key international clients, distributors, and partners.
• Promote and sell electrical products (such as wiring, switches, cables, circuit breakers, transformers, etc.) to businesses abroad.
• Negotiate contracts, pricing, and terms with international customers.
• Achieve sales targets and contribute to the overall growth of the export division.

Market Research & Analysis:

• Conduct market research to identify potential markets and understand customer needs.
• Analyze competitors, pricing strategies, and market trends to develop competitive sales strategies.
• Stay updated on global market developments, trade regulations, and changes in export laws.

Order Management & Logistics:

• Coordinate the order process from initial inquiry to delivery, ensuring timely and accurate shipments.
• Work closely with the logistics team to arrange transportation, manage customs clearance, and ensure smooth delivery to international clients.
• Maintain detailed records of orders, sales activities, and customer communications in the CRM system.

Customer Support & Relationship Management:

• Provide technical support and advice to customers regarding electrical products and their applications.
• Resolve customer complaints and issues in a timely and professional manner.
• Follow up with clients post-sale to ensure satisfaction and foster long-term relationships.

Reporting & Documentation:

• Prepare sales reports, forecasts, and performance analysis for management review.
• Ensure all export documentation is completed accurately, including customs paperwork, commercial invoices, and shipping documents.

Compliance & Regulations:

• Ensure adherence to international trade regulations, export laws, and product standards.
• Maintain up-to-date knowledge of export documentation, tariffs, and regulations in key markets.

Requirements
Qualifications:

• Education: Bachelor's degree in Electrical Engineering, Business Administration, International Trade, or a related field.

Experience:

• At least 3-5 years of experience in sales or export sales, preferably in the electrical or industrial sector.
• Experience with international markets and export regulations.

Skills:

• Strong sales and negotiation skills with a proven track record of meeting or exceeding targets.
• Knowledge of electrical products, applications, and industry standards.
• Excellent communication, interpersonal, and presentation skills.
• Proficient in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).