F&B Operations Manager at Belmond Mount Nelson Hotel

Primary Responsibilities Include:

• Oversee and manage the F&B outlets as required, ensuring the smooth running of the outlets Schedule all interviews for shortlisted candidates.
• Responsible for the day-to-day logistics of food and beverage service and to increase productivity and reduce costs.
• Be interactive, intuitive, creative, active and visible in all food and beverage areas to ensure that high standard of guest relations and service is maintained.
• Oversees the co-ordination and preparation of staff rosters for all F&B outlets to ensure adequate coverage in all F&B outlets according to occupancy.
• Supervise and co-ordinate pricing and preparation of menus, beverage and wine lists, and liaise with local suppliers
• In liaison with the Food & Beverage Director, ensure that the food and beverage costs are maintained at their agreed levels and the correct profit margins are achieved.
• Ensure through regular monitoring of guest feedback, queries and complaints for delivering prompt, efficient and accurate service.
• Address any grievance and counselling issues among the department.

What You Bring:

• Minimum of 5 years F&B management experience in a luxury hotel environment.
• Excellent leaderships skills, with the ability to manage and motivate others.
• Excellent knowledge of food cost, employee scheduling and payroll.
• Extensive food and beverage product knowledge.
• Good understating of financial principles.
• Critical thinker and problem-solving skills.
• Strong attention to detail and ability to multitask.