Facilitator, Learning, Personal & Private Banking, Limpopo, Polokwane at Standard Bank Group

Job Description

• To support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements for Personal & Private Banking.
• Partner with stakeholders to understand learner needs & deliver data-driven insights, pertinent to the CoE, for decision making. Interpret current requirements & shifts in Centre of Expertise practice, implementing end-to-end, standard learning solutions, prioritising & ensuring alignment of CoE initiatives whilst addressing needs.

Qualifications

Minimum qualifications

• Minimum NQF6 qualification in Human Resources Management / Behavioural Science / Social Science/ Business.
• Facilitation, Assessor and Moderator certifications.

Experience required

• Minimum 5 -7 years experience in Learning, with demonstrated experience in Facilitating learning programmes and working with SETA’s.
• Support a highly attractive employee experience by preparing for the facilitation of learning experiences; interrogating content and implementation approach to position a high-impact, innovative, future-fit quick-to-market and digitally driven learning experience; provide suggestions on the integration of learning into the various employee journeys.
• Support E-Learners to complete learning experiences, applying knowledge and skill to facilitate understanding, promoting a positive learning journey. Partner with learning architects, designers and partners across the learning landscape to understand how to position and market learning opportunities organisation-wide in a consistent manner.
• Conduct assessment and moderation for identified internally delivered qualifications aligned to quality standards and governing body requirements.
• Contribute to the assessment of learning impact on the business by providing feedback on whether the learning remains fit-for-purpose.
• Contribute to innovative and disruptive learning by curating information regarding business changes and updates and incorporating these into the delivery of sustainable learning journeys and experiences
• Facilitate learning solutions with implications across geographies and/or business units utilising appropriate principles and methodologies, leveraging digital innovation learning approaches to address capability and performance gaps.
• Support campaign implementation by researching and preparing content for the development of presentations and collateral materials, assisting with creating awareness and visibility of internal offerings/people solutions.
• Track record of successfully implementing integrated, effective People & Culture solutions, specifically in Learning in support of business specific objectives & driving for a sustainable performance in the businesses.

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Convincing People
• Developing Strategies
• Directing People
• Embracing Change
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Showing Composure
• Taking Action

Technical Competencies:

• Decision Making
• Learning Evaluation
• Learning Facilitation
• Solution Delivery
• Teaming
• Workforce Insights