Facilities Coordinator / Receptionist at Dye & Durham Corporation

• The Facilities Coordinator is responsible for providing facilities support services regionally in Cape Town, ensuring a positive visitor and employee experience and the consistent implementation of D&D Facilities policies, processes, and programs.

Key Responsibilities

• Manages physical security protocols, applications and audits for Cape Town Offices and ensure compliance with governing guidelines.
• Manages physical security access for the site, including activation, deactivation of security passes as required for all staff, vendors & visitors at the site. 
• Acts as first point of contact for security, property management and vendors
• Coordination of processes for incoming/outgoing courier packages for the office including incoming mail
• Support visiting ELT and guests while visiting the Cape Town office.
• Manages and maintains Boardroom(s) bookings for ELT/SLT meetings including catering
• Manages Facilities support tickets and Reception email inbox
• Manages facilities projects, including coordination and oversight of external vendors. 
• Managing the Inventory of office supplies, stationary and janitorial supplies 
• Conducts & assists with compliance auditing & reporting requirements as necessary
• Coordinates with Building Operations, Property Management for general repairs and maintenance of facility.
• Supports office efficiencies and support services: Facilities contractors, vendors, HVAC, cleaning, staff lounge equipment, office/furniture repairs and approving non-IT supply requisitions.
• Responsible for coordinating and supporting the development of life safety/evacuation procedures, health & safety team and onsite first aid requirements 
• Performs regular site inspections and equipment audits as required
• Collaborates with IT support and HR and social committee teams 
• Works closely with Global Dir regarding site planning, layouts and implementing of renovations or office improvement projects 
• Achieves financial and lease objectives by supporting leasing strategies, annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Manage historical retention, protection, retrieval or disposal of historical records in Cold Storage.
• Contributes to team goals and objectives by accomplishing related results as needed.
• Live and promote our Company’s core values when dealing with employees, clients and other business stakeholders to continue to grow our culture.
• Supports the ordering, management and replenishment of coffee, coffee machines and food vendors. 
• Supports the health & safety committee groups and is a contributing member of the Fire Warden training and first aid team. 
• Other duties as assigned.

Skills, Knowledge and Expertise

• Min 5+ years in facilities/office coordination within in a corporate office environment
• Reception, customer support services and event catering experience and or a combination of experience is highly desirable (or equivalent combination of education or work experience)
• Must have excellent communication, interpersonal, and problem-solving skill sets
• Ability to manage and execute projects and work schedules independently  
• Must have a strong desire to put customers and staff first. 
• Must be organized, detail-oriented, and be able to multi-task and work well under pressure.
• Be proficient with MS Office products, (Word, Excel, Teams, Project and Power point)
• Must be able to work as part of a team as well as be capable of working independently when required.
• Health & Safety, and First Aid experience an asset 
• Ability to read/understand floor plans/ architectural drawings an asset.