Trending Jobs at Dye & Durham Corporation

• The Digital Marketing Analyst will play a pivotal role in shaping Dye & Durham’s data-driven digital marketing strategy. By providing analytics, insights, and performance reporting, this role ensures that global marketing campaigns are continually optimised for lead generation, conversion, and ROI. The Analyst will collaborate closely with cross-functional teams to interpret complex data, identify trends, and recommend action steps aligned with the company’s growth objectives.

Key Responsibilities

Data & Performance Analysis:

• Gather, analyse, and interpret data from digital marketing channels (SEO, SEM, email, social, webinars) to provide actionable insights.
• Monitor key metrics (traffic, conversions, CPL, CAC) and present findings to stakeholders with clear recommendations for improvement.
• Reporting & Dashboard Management:
• Develop and maintain custom dashboards and regular reporting frameworks in tools such as Google Analytics, CRM systems, and marketing automation platforms.
• Conduct monthly and quarterly performance reviews, highlighting trends, successes, and areas of opportunity.
• Forecasting & Trend Analysis:
• Utilise historical performance data to create forecasts that inform budget allocations and campaign planning.
• Stay updated on industry benchmarks and emerging digital marketing trends to advise on strategic adjustments.
• Cross-Functional Collaboration:
• Work closely with digital marketing specialists, product marketing, and sales teams to ensure alignment of insights with business goals.
• Communicate complex analytical findings in an understandable manner to non-technical stakeholders.

Skills, Knowledge & Expertise

• Bachelor’s degree in Marketing, Business, Analytics, or a related field.
• 3+ years’ experience in digital marketing analytics within a B2B or SaaS environment.
• Proficiency in Google Analytics (GA4), data visualisation tools (e.g., Power BI, Tableau), Excel, and CRM/marketing automation platforms.
• Strong analytical and quantitative skills with the ability to translate data into actionable insights.
• Excellent communication and presentation skills.
• Familiarity with SEO, SEM, email marketing, and social media metrics is preferred.
• Ability to work across multiple time zones may be required. 
• May involve cross-departmental workshops or training sessions. 

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• The Content & SEO Specialist will drive organic growth and brand authority through compelling content strategies and SEO best practices. This role will focus on creating, optimising, and distributing content that engages target audiences, improves organic search rankings, and generates high-quality inbound leads. Working closely with analytics and product marketing teams, the specialist will ensure content aligns with Dye & Durham’s global voice, messaging, and objectives.

Key Responsibilities

• Content Strategy & Creation:
• Develop and maintain a content calendar, producing and optimising blog posts, whitepapers, case studies, and landing page copy to support lead generation.
• Align content themes with customer pain points, industry trends, and product positioning.
• SEO & Keyword Optimisation:
• Conduct comprehensive keyword research and implement on-page SEO tactics to improve organic rankings and increase organic traffic.
• Collaborate with external partners or agencies to execute link-building campaigns and monitor backlink profiles.
• Technical & On-Page SEO:
• Ensure technical SEO best practices are followed, including site speed optimisation, mobile responsiveness, and structured data where applicable.
• Regularly audit and update existing content for improved relevance and keyword performance.
• Performance Monitoring & Reporting:
• Track organic traffic, keyword rankings, and engagement metrics, sharing insights and recommendations with the Director, Digital Marketing.
• Use analytics tools and A/B testing to enhance content effectiveness and support data-driven decisions.
• Cross-Functional Collaboration:
• Work closely with the Digital Marketing Analyst for insights and the Performance Specialist to coordinate organic content with paid initiatives.
• Engage product marketing and global teams to ensure brand consistency and messaging alignment across all content.

Skills, Knowledge & Expertise

• Bachelor’s degree in Marketing, Communications, Journalism, or related field.
• 4+ years’ experience in content marketing and SEO within a B2B or SaaS environment.
• Proficiency with SEO tools (e.g., SEMRush, Ahrefs), CMS platforms, and basic HTML.
• Strong writing, editing, and storytelling skills, with the ability to distil complex concepts into accessible content.
• Demonstrated success in improving organic search visibility, keyword rankings, and engagement metrics.
• Excellent project management and communication skills.
• Ability to produce and optimise content for a global audience.
• Some international collaboration may be required, potentially outside traditional working hours.
   

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• The Performance & Paid Media Specialist will be responsible for planning, executing, and optimising global paid marketing campaigns. This includes search, display, remarketing, and paid social initiatives. The role will focus on driving qualified leads, improving conversion rates, and maximising ROI, working closely with analytics, content, and product marketing to refine targeting and messaging.

Key Responsibilities

• Paid Campaign Management:
• Develop, launch, and manage PPC campaigns on platforms such as Google Ads, LinkedIn, and relevant industry-specific networks.
• Conduct keyword research, audience segmentation, and ad copy testing to improve campaign performance and relevance.
• Conversion Rate Optimisation:
• Collaborate with the content and design teams to develop high-converting landing pages.
• Perform A/B tests on ad creatives, landing pages, and CTAs to continuously improve conversion metrics.
• Budget & Bid Management:
• Monitor and adjust bids, budgets, and campaign structures to achieve optimal cost-per-lead and customer acquisition costs.
• Ensure compliance with allocated budgets and provide regular spend forecasts.
• Performance Monitoring & Reporting:
• Track key performance indicators, including CTR, CPC, CPA, and ROAS, and report results to the Director, Digital Marketing.
• Analyse campaign data to identify trends and actionable opportunities for improvement.
• Cross-Functional Collaboration:
• Work with the Digital Marketing Analyst to leverage insights and refine targeting and messaging.
• Liaise with sales, product marketing, and global teams to ensure campaigns align with pipeline objectives and product initiatives.

Skills, Knowledge & Expertise

• Bachelor’s degree in Marketing, Business, or a related field.
• 4+ years’ experience managing performance marketing campaigns in a B2B or SaaS environment.
• Expertise with Google Ads, LinkedIn Campaign Manager, and retargeting platforms.
• Proven track record in optimising paid campaigns for conversion and ROI.
• Strong analytical skills and familiarity with analytics tools and A/B testing methodologies.
• Excellent communication, organisational, and project management skills.
• Ability to adapt to global market nuances and changing industry conditions.
• Some flexibility in work hours may be required to align with global team members.

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• The Facilities Coordinator is responsible for providing facilities support services regionally in Cape Town, ensuring a positive visitor and employee experience and the consistent implementation of D&D Facilities policies, processes, and programs.

Key Responsibilities

• Manages physical security protocols, applications and audits for Cape Town Offices and ensure compliance with governing guidelines.
• Manages physical security access for the site, including activation, deactivation of security passes as required for all staff, vendors & visitors at the site. 
• Acts as first point of contact for security, property management and vendors
• Coordination of processes for incoming/outgoing courier packages for the office including incoming mail
• Support visiting ELT and guests while visiting the Cape Town office.
• Manages and maintains Boardroom(s) bookings for ELT/SLT meetings including catering
• Manages Facilities support tickets and Reception email inbox
• Manages facilities projects, including coordination and oversight of external vendors. 
• Managing the Inventory of office supplies, stationary and janitorial supplies 
• Conducts & assists with compliance auditing & reporting requirements as necessary
• Coordinates with Building Operations, Property Management for general repairs and maintenance of facility.
• Supports office efficiencies and support services: Facilities contractors, vendors, HVAC, cleaning, staff lounge equipment, office/furniture repairs and approving non-IT supply requisitions.
• Responsible for coordinating and supporting the development of life safety/evacuation procedures, health & safety team and onsite first aid requirements 
• Performs regular site inspections and equipment audits as required
• Collaborates with IT support and HR and social committee teams 
• Works closely with Global Dir regarding site planning, layouts and implementing of renovations or office improvement projects 
• Achieves financial and lease objectives by supporting leasing strategies, annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Manage historical retention, protection, retrieval or disposal of historical records in Cold Storage.
• Contributes to team goals and objectives by accomplishing related results as needed.
• Live and promote our Company’s core values when dealing with employees, clients and other business stakeholders to continue to grow our culture.
• Supports the ordering, management and replenishment of coffee, coffee machines and food vendors. 
• Supports the health & safety committee groups and is a contributing member of the Fire Warden training and first aid team. 
• Other duties as assigned.

Skills, Knowledge and Expertise

• Min 5+ years in facilities/office coordination within in a corporate office environment
• Reception, customer support services and event catering experience and or a combination of experience is highly desirable (or equivalent combination of education or work experience)
• Must have excellent communication, interpersonal, and problem-solving skill sets
• Ability to manage and execute projects and work schedules independently  
• Must have a strong desire to put customers and staff first. 
• Must be organized, detail-oriented, and be able to multi-task and work well under pressure.
• Be proficient with MS Office products, (Word, Excel, Teams, Project and Power point)
• Must be able to work as part of a team as well as be capable of working independently when required.
• Health & Safety, and First Aid experience an asset 
• Ability to read/understand floor plans/ architectural drawings an asset.

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• Your role, as HR Business Partner is to be responsible for supporting, advising & partnering with regional and global leaders to ensure that global HR strategies and initiatives are executed in alignment with business values, culture, strategic objectives and regional legislative requirements. You will play an active role in ensuring policies and process are kept up to date and in line with legislation changes and will work with leaders to ensure that their people structures are appropriately shaped to achieve the business vision.    
• Reporting into the Global Director, HR, you will be an integral member of the global HR team and will work collaboratively with a global team, to create and implement consistent company HR initiatives across South Africa. 

Key Responsibilities

• You will have a wide and varied role, where you will be able to immediately add value into a growing business. 

Your main responsibilities will include; 

• Provide a high level of HR advice and guidance to a range of senior stakeholders. 
• Build and foster professional, collaborative relationships with regional and global leaders, and the wider HR team, advising on local industry trends and developments 
• Proactively initiate and deliver on effective best practice HR projects and strategies. 
• Maintain an in-depth knowledge of legislative updates, updating & educating the business and stakeholders on changes. 
• Work effectively with management to coordinate and resolve complex employee relations issues, negotiating strategically and balancing employee well-being alongside business needs. 
• Build great trusted relationships with managers and employees, remaining impartial and calm when dealing with issues. 
• Work collaboratively with the global HR and Talent functions to develop effective solutions to people related issues, ensuring that strategies and processes are optimised.  
• Lead on local wellbeing, engagement, and organisational design initiatives. 
• Ensure 100% data integrity and quality in systems 
• Overall accountability for the development and implementation of key people strategies to sustain a dynamic, high-performance culture in collaboration with the wider HR leadership team 
• Contributor to setting the global HR corporate strategic plan and accountable for implementing the plan across their respective region 

Skills, Knowledge & Expertise

We know you will have a broad skillset, but to thrive in this role we think you will need; 

• Bachelor’s degree or diploma in HR, or qualified by experience. 
• Demonstrable experience in a generalist HR leadership role, with experience working as part of a global team effectively. You should have experience developing HR policies that align with business objectives to ensure that business processes are efficient and effective whilst prioritising employee well-being. 
• Experience working with offshore teams, particularly Operations and Software Development would be beneficial, but not essential. 
• A proven track record of developing and implementing HR solutions and initiatives within a corporate environment, taking a strategic approach and mindset to long-term, high impact projects. 
• Effective communication, collaboration and relationship management skills, with experience partnering with and influencing senior leadership, able to present balanced ideas and approaches to the wider business. 
• Significant knowledge and experience applying relevant legislative provisions, regulations and labour laws & Acts. 
• Experience providing effective guidance, mentoring and training to other employees with emotional intelligence and empathy. 
• An analytical mindset, able to analyse data, draw meaningful insights and create informative reports, working with HR Information Systems to support these. 
• A proactive and resourceful approach to problem solving, driven by finding effective solutions and making recommendations as a result of independent research to employee problems within the Company’s financial, legal and ethical parameters. 

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• Reporting to the Support Manager, the Case Management Specialist will be responsible for ensuring that customer needs are met and issues addressed promptly through proactive and positive communication. 
• Doing so by delivering exceptional customer service by effectively managing and responding to customer enquiries and issues. By providing accurate information and timely resolutions, you will help build and maintain strong relationships with customers, fostering loyalty and trust in the Dye & Durham brand. 

Key Responsibilities

• Strong customer service background, preferably in a telephony and/or email based role.
• To provide support to users in resolving application-related incidents, service requests and problems in a timely and efficient manner in line with business requirements. 
• Assist clients with any queries and questions on the Quill system via the Zendesk ticketing system, telephone and live chat. 
• To provide timely communication to clients on the status of their service requests and incidents. 
• Report any incidents to our Incident Management team, providing as much information as possible and keeping clients updated. 
• Provide application support across all business functions. 
• Maintain application support technical documentation. 
• Setting up new client databases using Linux command line and creating users in both Active Directory and our internal web portal. 
• Query databases and write/adapt current stored procedures using Firebird SQL 
• Training new members to the team in Quill products and procedures. 

Skills, Knowledge & Expertise

• Previous case management workflow or time recording experience
• Previous client and/or case management experience
• Experience of using a CRM (such as Zendesk.Fresh Desk or similar) 
• Knowledge of Legal Aid would be beneficial 
• Comfortable working towards strict KPI's and SLA's 
• Excellent verbal and written communication
• Excellent problem investigation and problem solving skills 
• Comfortable working in a process driven environment