Facilities Support Services Manager at The Church of Jesus Christ of Latter-day Saints

Purpose

• The job is to support Facilities Management groups to provide and maintain facilities which give church members places where they can worship, teach, learn, pray together make and renew covenants, and receive sacred ordinances. Each church facility that is built and or maintained should 1) Provide a spiritual setting for members to worship, and 2) Present an image of reverence and dignity in the community. This position:
• Assist the Facilities manager to ensure compliance with contracted terms
• Provide vendor administrative support to facilities management work groups.
• Provide contracted services support to FM groups.
• Manages Facilities Support Service specialists
• May support multiple locations remotely and require international travel

RESPONSIBILITIES

• Track volume commitments for each vendor and manage total investment over time as a measure to minimize risk to the organisation. 
• Monitor and manage all contracted services and leases through recurring function. 
• In collaboration with the vendor committee, identify, pre-qualify and set-up an approved vendor pool.
• Build and maintain mutually beneficial relationships with large (national) vendors to benefit from economies of scale.
• Ensure each vendor remains within the framework of the organization’s principles, standards, and procedures using scorecards, dashboard rankings and KPIs.
• Prepare reports on each vendors compliance with the framework of the organization principles and procedures.
• Produce monthly reports for the area managers on volume and total investments for vendor.
• Understand country specific regulations to ensure vendors are compliant with the relevant requirements.
• Collaborate with other departments and MFD divisions to ensure efficiency of the Facilities Support Service office
• Support Facilities Support Service specialists in their day-to-day functions
• Manage the performance of Facilities Support Service Specialists

QUALIFICATIONS

• Bachelor’s degree in finance, Business Management, Data Analysis, or any related field of study
• Excellent data analysis skills
• 3 or more years in data analysis, financial, producing reports
• Proven front-line management skills in a multi-discipline work environment and ability to manage 
• Ability to analyse and interpret large volumes of data.
• Ability to communicate effectively, both written and oral communications with internal and external stakeholders 
• Ability to acquire or the understanding of operations and maintenance processes and procedures.
• Skilled in the use of standard desktop software including Word, PowerBI, Excel, and PowerPoint 
• Must have a valid drivers license