Senior Creditor Controller at Omnia (Pty) LTD

Overview    

• To lead and optimise the end-to-end credit control function for a defined customer portfolio by ensuring effective debt collection, accurate financial processing, risk mitigation, and strong stakeholder engagement, while supporting cash flow management and business sustainability.

Qualifications    

• Matric is essential with accounting
• BCom Degree

Experience    

• Minimum 5–7 years’ experience in credit control, with exposure to complex or high-value portfolios
• Experience in ERP systems (e.g. D365) and customer portals

Duties    
Credit Control & Collections Management

• Drive the timely collection of outstanding debts to ensure optimal cash flow
• Proactively monitor aged receivables and follow up on overdue accounts via calls, emails, and engagement with sales teams
• Investigate and resolve payment delays, disputes, and account queries efficiently
• Recommend and implement credit limit reviews based on customer trading patterns and risk exposure
• Manage complex and escalated accounts, ensuring resolution and risk mitigation

Financial Processing & Reconciliations

• Perform accurate allocation of customer payments to accounts based on remittances
• Conduct daily reconciliations between systems and monitor customer account balances and credit limits
• Process credit notes, debit notes, and pricing adjustments, ensuring compliance and accuracy
• Manage returns, consignment stock invoicing, and related financial documentation

 Invoicing & Billing Oversight

• Oversee accurate and timely invoicing, including verification of pricing, purchase orders, and quantities
• Manage specialised invoicing such as free-text invoices, intercompany charges, and service-related costs
• Ensure invoices and supporting documents (e.g. PODs) are distributed promptly to customers
• Coordinate invoicing through customer portals and ensure compliance with customer-specific processes

Cash Flow & Reporting

• Prepare and maintain accurate cash flow forecasts, highlighting expected inflows and risks.
• Produce and analyse aged debtors reports, identifying trends and root causes of non-payment.
• Provide regular reporting to management on collections performance and outstanding risks.
• Support audit processes by providing required financial documentation and reconciliations.

Stakeholder & Relationship Management

• Build and maintain strong relationships with customers to facilitate efficient collections.
• Collaborate closely with sales and operations teams to resolve disputes and support business continuity.
• Liaise with banks, auditors, and external stakeholders where required (e.g. foreign payments, compliance documentation).
• Ensure effective communication across internal and external stakeholders.

Risk Management & Compliance

• Monitor and enforce adherence to credit policies, procedures, and limits
• Identify high-risk accounts and implement mitigation strategies
• Ensure all transactions and processes meet audit and compliance requirements
• Maintain proper documentation and control over financial records

Operational Excellence & Process Improvement

• Drive continuous improvement in credit control processes, systems, and reporting
• Enhance efficiency through automation, improved controls, and workflow optimisation
• Maintain accurate and organised records on shared platforms (e.g. Teams, systems)
• Handle ad hoc financial and operational tasks as required

Job Competencies    

• Strong business and financial acumen 
• Advanced problem-solving and analytical skills 
• Excellent communication and negotiation skills
• Conflict management and customer focus 
• High level of integrity and accountability 
• Ability to work under pressure and meet deadlines

Deadline:26th June,2026