FCM Business Development Manager (BDM) at Flight Centre Travel Group

About the role:

• Your key focus is to harness your solution selling skills, relationship building and networking skills to showcase our unique travel management solutions for new client acquisition. Your Account Managers and Reservations team will service the client, allowing you to completely focus on the thrill of the chase!
• You’ll target large businesses such as government agencies and multi-national corporations. Negotiations at this level often last 6-18months, therefore you’ll need to nurture your contacts throughout this long sales cycle.

Primary duties and responsibilities (KRAs)

Acquire new business

•  Generate and research sales leads
•  Perform cold calls
•  Qualify leads
•  Convert sales leads
•  Achieve monthly targets

Maintain and grow client portfolio

•  Manage multi-level relationships
•  Analyse client portfolio spend report monthly
•  Consult with client and identify additional opportunities
•  Quarterly business development reviews
•  Manage relationships with internal stakeholders

Comply with internal sales processes

•  Attend weekly sales meetings with feedback on results and trends
•  Attend morning meetings with front-end sales teams
•  Attend networking client functions, training seminars, client functions, buzz nights, focus days and conferences
•  Brief Operations Team on progress of the pipeline
•  Ensure all One Best Way processes are followed, i.e. Sales Force, KPIs etc.

Key communication and relationships: Internal:

• Business Development Manager Teams; Sales Team Leaders; National Sales Leader; Area Leaders; Travel Managers; KAMs; Operations, Support Teams and General Manager

External:

• Customers; Suppliers

Job Requirements

• Education and qualification: Minimum requirements Added advantage
• Matric Relevant Tertiary qualification, e.g. business Travel qualification

Experience:

•  6-8 years sales , business or customer relationship experience
•  Min 2 years B2B experience
•  1-2 years C-Level engagement
•  Proven track record in achieving target
•  Experience in solution selling an advantage
•  Travel industry experience advantage
•  Exposure to key markets, e.g. Law and mining etc. an advantage