Field Engineer - Infrastructure & Networking (44922) at Ntice Sourcing Solutions

Job Description

• Our client is looking for a are seeking a skilled and motivated IT Field Engineer who would like the opportunity to grow into an Infrastructure Design Engineer role and further your career into a Solutions Architect role This role involves consulting with the technical teams to assist in the development of solutions (designs equipment/hardware, configurations, etc.) to meet customer requirements

Key Responsibilities

• Responsible for solution feasibility, qualification and articulation 
• Determination of internal and external technology/technical, pricing and vendor requirements for solutions 
• Production and provision of customer design requirements 
• Ensure proposals and solution amendments are responded to with adequate quality, within prescribed timescales, with input from engineering, procurement and project delivery 
• Provide technical and solutions support or sales team and assist in evaluating opportunities based on technical requirements and alignment with business capabilities 
• Internal engagements with sales and project teams 
• External engagements with customers and suppliers 

Requirements

• National Diploma or Degree in IT, Computer Science, or a related field
• 2+ years' experience in IT support or a similar role
• Strong knowledge of Windows OS, Office 365, Active Directory, and basic networking
• Familiarity with routers, switches, firewalls, and VPNs
• Excellent communication and interpersonal skills
• Valid South African driver's license and willingness to travel
• Ability to work independently and manage multiple priorities

Desirable

• Microsoft, CompTIA, or Cisco certifications (e.g., MCSA, A+, Network+, CCNA)
• Experience with remote desktop tools and IT service management systems (e.g., Zendesk, Freshdesk)
• Exposure to cloud platforms (e.g., Azure, AWS)