Field Service Technician at Unique Personnel

Job Description    

• Our client is in need of a Field Service Technician (Millwright/Artisan/Electronic) who will be responsible for responding to Customer Breakdowns and provide Technical and Maintenance Support at Customer Sites within the FMCG, Beverage and Pharmaceutical industry. The successful person will be responsible for Installing, Maintaining, and Repairing equipment out in the field as well as in the workshop and provide Technical Training when and where needed.

Key Responsibilities: 

• Providing Customer Support on equipment where needed. 
• Doing all Repairs and Maintenance tasks as well as Validations and Calibrations on Equipment both on-site and at the workshop. 
• Produce detailed Service Reports and Findings. 
• Provide a high level of Customer Service, responding to customers’ needs and working to satisfy customer expectations. 
• Be able work overtime hours if and when needed. 
• Excellent Customers Service and Communication Skills (orally and written) with an eye on detail. 
• Proven ability to work well under pressure and demonstrated ability to use own initiative. 
• Produce timely and detailed service reports

Essential Requirements: 

• Matric (Grade 12) 
• Tertiary qualification or equivalent diploma required with electrical and/ or mechanical training. 
• Proven Field Service experience in FMCG as Millwright or Artisan will be advantageous. 
• Strong fault finding and electrical skills with demonstrated expertise in maintenance, service and repair 
• Able to read electrical diagram/drawings. 
• Familiarity with mobile tools and applications 
• Ability to troubleshoot, test, repair and service technical equipment. 
• Must have own vehicle and valid driver's license 
• Willing to travel nationally as well as internationally