Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
Read more about this company
At least 3 years’ experience and full knowledge of AARTO and Municipal Traffic Fines systems.
Proficiency in MS Word.
Ability to liaise professionally with Municipalities, personnel and management at all levels.
Ability to work without supervision, under pressure and meet strict deadlines.
Ability to work extended hours.
Must be Willing to Travel
Knowledge on road worthy’s (COF), Enforcement Orders, and traffic fine representations.
Report writing skills.
Communication skills.
Key Performance Areas: (Not totally inclusive):
Receive new traffic fines and distribute to the relevant branches.
Reconciliation knowledge
Finance acumen
Capture and Update traffic fine information on Internal Spreadsheets and GreenFleet System.
Redirect traffic fines according to driver feedback received from the branches within 5 working days.
Check ALL receival methods of Fines i.e. online traffic fine systems – Paymyfines, AARTO, PayCity etc. for any new fines not dealt with / received by post, print and give/allocate to relevant AARTO Administrator according to Business units / Areas and or workload.
Compile and mail Weekly Fines and Repeat Offenders Regional Fines Reports for Executives on Thursdays or ensure this is done by another AARTO Administrator.
Work directly with CSA HOD’s to manage their Fines timeously
Deal with any fine queries and department audits.
Liaise with traffic departments re fines not redirected and ensure the Proxy’s name is clear of any summonses or warrants.
Manage the other AARTO Administrators and ensure all fines are redirected in time.
Personally ensure that Fines, where feedback is not received in 5 days, are redirected in 5 days to the relevant Branch Manager responsible at the time the Fine was incurred.
Learn and Make use of Cliq Sense as a BI Tool for the CSA Fleet Department
Gmail
Yahoomail