Finished Goods and RPM Transport Manager at The Heineken Company

Key Responsibilities:

Safety and Sustainability

• Ensure that a safety and sustainability culture is entrenched with transport teams and all incidents, accidents and near misses are reported, investigation and corrective actions implemented and monitored.
• Implement sustainability programs and track to ensure targets are achieved.

Operational Results

• Drive and manage primary, secondary and RPM teams to deliver on targets.
• Responsible to drive the RPM strategy within the Transport Pillar to ensure that returnable targets are met against agreed shared targets.
• Analyze and evaluate teams’ performance against Transport Pillar metrics and provide recommendations and insights to management team and planning teams to improve on the 4 S’s.
• Manage planning team load plans to achieve optimal productivity and within the required SLAs agreed with Production, Customer Service and Logistics Warehouse and RPM Teams.
• Manage the reporting and admin processes to enable the achievement of all operational, financial and customer service targets.
• Manage the national operational, financial and customer service performance of the FG/RPM Transport within the CSL Transport Pillar.
• Manage the key account delivery execution and coordinate with Sales/CIC/CSL Collaboration.
• Ensure compliance with Heineken Beverages’ Rules, Logistics Standards, Procedures, local legislation applicable to transport operations.
• Ensure service levels are met to deliver Case Fill Rate (CFR) focusing on the On Time component.

Customer and Relationship Results

• Drive the cross-collaboration agenda within the CSLP Pillar, CIC and Sales teams.
• Build effective relationships with external and internal stakeholders.
• Professional communication, behavior and actions result in a high level of credibility, trust and respect with internal and external stakeholders.
• Manage the Logistics Service Provider (LSP)relation and performance according to the LSP management approach in line with our strategy and standards.

Innovation and Improvement Results

• Drive continuous improvement and implement business improvement initiatives.
• Share and implement new ideas regarding distribution planning and improving effectiveness of planning systems and processes.
• Collaborate with LSP’s and other stakeholders to identify and roll-out joint-improvement initiatives to improve performance.

TPM and Continuous Improvement

• Drive continuous improvement by being a link to the Transport Pillar, its strategy and control systems, and manage support the Pillar Team, resources and improvement team planning according to TPM methodology.

Management Information Reporting

• Prepare, articulate, and follows up on management reports, in line with global reporting standards and/or local requirements.

Leadership

• Lead and manage change, in support of corporate, divisional and team goals.
• Clearly communicate and implement plans, initiatives and KPI’s.
• Develop a culture of excellence.
• Lead effective internal and external relationships.
• Develop sound business relations with Suppliers and Service Providers.
• Coach Teams in monitoring and improving the transport process execution.

Job Requirements and Experience:

• Degree in Logistics or similar
• 5 years minimum in both Primary and Secondary transport leadership roles – Operational execution
• Proven track record of successful leadership in managing middle to junior managers in a transport or logistics environment.
• Strong strategic thinking and analytical skills, with the ability to contribute to the development and execution of transport strategies.
• Experience in managing cost reduction initiatives and achieving transport related KPIs and metrics.
• Customer-centric mindset with a focus on delivering exceptional service and satisfaction.
• Demonstrated ability to foster a positive team culture, drive innovation, and promote continuous learning and development.
• Knowledge of industry best practices, emerging trends, and technological advancements in transport.