Fresh Jobs at The Heineken Company

KEY RESULT AREAS

Data Analysis & Reporting:

• Gather and analyse data on asset performance, utilization, and deployment across various channels.
• Develop regular reports on asset usage, performance metrics, and KPIs for review by the Asset Strategy Manager and Deployment Manager.
• Identify trends, insights, and opportunities for optimizing asset utilization through detailed analysis.

Administrative Support:

• Maintain and update asset records in the asset management system, ensuring accuracy and compliance.
• Coordinate with internal stakeholders to ensure timely deployment, maintenance, and retrieval of assets.
• Assist in the preparation of presentations and reports for internal meetings and strategy sessions.

Asset Deployment Coordination:

• Support the Deployment Manager in tracking asset delivery schedules, installations, and refurbishments.
• Ensure that deployment plans align with business objectives and timelines, providing updates to stakeholders as needed.
• Liaise with external vendors and service providers for maintenance and servicing of assets when required.

Process Improvement:

• Work with the Asset Strategy Manager to identify opportunities for streamlining asset management processes.
• Contribute to the development and implementation of standard operating procedures (SOPs) for asset deployment and tracking.

EDUCATIONAL QUALIFICATIONS

• Diploma in Commerce, Marketing or Business Administration

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• 3 to 5 Years’ experience in a similar analytics role.
• High attention to detail and ability to manage multiple priorities
• Ability to work cross-functionally and collaborate with various teams (sales, marketing, finance).
• Strong commercial acumen with an understanding of category, shopper, and channel dynamics.
• Proven ability to drive ROI and improve execution through data-driven decisions
• Innovative mindset and a passion for continuous improvement.

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Key Responsibilities:

Safety and Sustainability

• Ensure that a safety and sustainability culture is entrenched with transport teams and all incidents, accidents and near misses are reported, investigation and corrective actions implemented and monitored.
• Implement sustainability programs and track to ensure targets are achieved.

Operational Results

• Drive and manage primary, secondary and RPM teams to deliver on targets.
• Responsible to drive the RPM strategy within the Transport Pillar to ensure that returnable targets are met against agreed shared targets.
• Analyze and evaluate teams’ performance against Transport Pillar metrics and provide recommendations and insights to management team and planning teams to improve on the 4 S’s.
• Manage planning team load plans to achieve optimal productivity and within the required SLAs agreed with Production, Customer Service and Logistics Warehouse and RPM Teams.
• Manage the reporting and admin processes to enable the achievement of all operational, financial and customer service targets.
• Manage the national operational, financial and customer service performance of the FG/RPM Transport within the CSL Transport Pillar.
• Manage the key account delivery execution and coordinate with Sales/CIC/CSL Collaboration.
• Ensure compliance with Heineken Beverages’ Rules, Logistics Standards, Procedures, local legislation applicable to transport operations.
• Ensure service levels are met to deliver Case Fill Rate (CFR) focusing on the On Time component.

Customer and Relationship Results

• Drive the cross-collaboration agenda within the CSLP Pillar, CIC and Sales teams.
• Build effective relationships with external and internal stakeholders.
• Professional communication, behavior and actions result in a high level of credibility, trust and respect with internal and external stakeholders.
• Manage the Logistics Service Provider (LSP)relation and performance according to the LSP management approach in line with our strategy and standards.

Innovation and Improvement Results

• Drive continuous improvement and implement business improvement initiatives.
• Share and implement new ideas regarding distribution planning and improving effectiveness of planning systems and processes.
• Collaborate with LSP’s and other stakeholders to identify and roll-out joint-improvement initiatives to improve performance.

TPM and Continuous Improvement

• Drive continuous improvement by being a link to the Transport Pillar, its strategy and control systems, and manage support the Pillar Team, resources and improvement team planning according to TPM methodology.

Management Information Reporting

• Prepare, articulate, and follows up on management reports, in line with global reporting standards and/or local requirements.

Leadership

• Lead and manage change, in support of corporate, divisional and team goals.
• Clearly communicate and implement plans, initiatives and KPI’s.
• Develop a culture of excellence.
• Lead effective internal and external relationships.
• Develop sound business relations with Suppliers and Service Providers.
• Coach Teams in monitoring and improving the transport process execution.

Job Requirements and Experience:

• Degree in Logistics or similar
• 5 years minimum in both Primary and Secondary transport leadership roles – Operational execution
• Proven track record of successful leadership in managing middle to junior managers in a transport or logistics environment.
• Strong strategic thinking and analytical skills, with the ability to contribute to the development and execution of transport strategies.
• Experience in managing cost reduction initiatives and achieving transport related KPIs and metrics.
• Customer-centric mindset with a focus on delivering exceptional service and satisfaction.
• Demonstrated ability to foster a positive team culture, drive innovation, and promote continuous learning and development.
• Knowledge of industry best practices, emerging trends, and technological advancements in transport.

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Key Learning Areas include, but are not limited to the following:

• Quality Control and Assurance (intrinsic & extrinsic control, Quality Management Systems; etc.)
• Research
• Production 

To qualify for selection and participation in this programme, candidates must meet the following criteria:

• South African citizenship
• Satisfactory academic record and in final year of obtaining relevant tertiary qualification (National Diploma in Food Technology/Analytical Chemistry, BSc Biotechnology)
• Basic Computer Literacy
• Sound communication and presentation skills
• Effective time management skills and ability to work under pressure.
• Ability to work in a team.
• Ability to work under pressure.
• Ability to cope with the inherent physical demands of the position.
• Willing and able to work extended hours.
• Reliable transport to and from place of work
• Must be willing, able and committed to enter into and complete the 12-month internship programme. 

Prospective interns must submit the following:

• Covering/Motivational letter
• Curriculum Vitae (CV)
• Certified copy of tertiary qualification
• Certified copy of Grade 12 certificate
• A letter from the tertiary institution stating the internship requirement and the format for evaluation.
• Certified copy of ID

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Key Performance Areas would include, but are not limited to:

• Manage and optimize material operational activities at Wadeville.
• Manage and ensure safety procedures are adhered to on shift and the appointment of departmental safety roles are filled and actively mitigating safety hazards and near misses.
• Ensure that the site meets the Packaging plan on time & in full through effective warehouse management processes.
• Ensure FIFO principles are followed on each transaction and that WMS processes are active on each shift.
• Manage daily stock on hand capacity to ensure safe operations and protect quality of finished goods.
• Manage turn-around-time of loading and offloading vehicles on shift.
• Conduct stock takes as per agreed procedures including managing variance explanations.
• Management of high-risk materials, expiry & Write-offs, this includes slow moving and obsolete stock, as well as blocked stock marked for reworks.
• Ensure effective material governance and reporting.
• Enforce adherence to warehouse capacity and storage principles.
• Ensure competent and motivated personnel within the Full Goods department.
• Ensure adherence & compliance to the Quality Management System and relevant policies, procedures, work instructions and Standard Operating Principles always.
• Drive innovation and business improvements in support of operational goals.
• Perform stand-in duties for PPML Manager and support end to end PML processes on site.

The Successful candidate must preferably have the following experience/skills:

• Relevant Tertiary Degree in Production, Operations Management or Supply Chain management. 
• Proven track record of working within an FMCG materials management environment. 
• Proven supplier management engagements 
• Strong leadership capabilities and ability to manage people with diverse backgrounds.
• Excellent negotiation and collaboration skills
• High acumen of SAP
• Advanced Excel skills
• Strong analytical abilities & attention to detail
• Strong diligence & mindfulness is essential.
• Advanced level of problem-solving abilities
• Future-orientated and able to generate contingency plans.
• Good verbal/ written communication skills
• Ability to communicate effectively with site management and planners.
• Ability to persevere with tasks and display resilience when confronted with adversity.

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Key Responsibilities:

Shaping Packaging Capacity & Capability:

• Lead strategies to optimize packaging operations, ensuring scalability and flexibility.
• Implement innovative packaging technologies and sustainable solutions.
• Improve operational efficiency using TPM and continuous improvement.

New Product Introduction (NPI):

• Oversee NPI from concept to market launch, ensuring alignment with quality and sustainability goals.
• Collaborate across functions to ensure smooth execution and scalability of new packaging formats.

Custodianship of Technical Standards:

• Maintain compliance with packaging standards and regulations.
• Develop and manage OPCO technical documentation and quality control systems.

Packaging Leadership:

• Provide strategic insights on packaging technologies and risks.
• Lead packaging teams through practices and standards.

Support Senior Management:

• Provide data-driven insights to inform strategic decisions.
• Champion site master plans for packaging blueprints.

Core Competencies and Skills:

• Technical Expertise: Knowledge of packaging materials, manufacturing, and automation.
• Leadership: Proven ability to lead teams and manage senior stakeholders.
• Problem-solving & Innovation: Strong analytical and creative skills.
• Project Management: Experience in managing large-scale projects and budgets.
• Communication: Strong interpersonal and reporting skills.

Education, Skills and Experience:

• Degree: Relevant BSc Engineering (preferably Mechanical Engineering).
• Experience: Minimum 10 years in multinational FMCG operations, with experience in packaging, manufacturing, and capital projects management.
• Leadership: Proven experience managing large manufacturing sites and driving continuous improvement.
• Technical Knowledge: Deep understanding of production and packaging lines, with the ability to optimize operations for maximum output.
• Project Management: Strong project management skills; financial analysis and simulation skills are advantageous.
• Global Experience: International experience is a plus.
• Soft Skills: Strong leadership, initiative, and ability to work under pressure.

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Key Learning Areas include, but are not limited to the following:

• Quality Control and Assurance (intrinsic & extrinsic control, Quality Management Systems; etc.)
• Research
• Production 

To qualify for selection and participation in this programme, candidates must meet the following criteria:

• South African citizenship
• Satisfactory academic record and in final year of obtaining relevant tertiary qualification (National Diploma in Food Technology/Analytical Chemistry, BSc Biotechnology)
• Basic Computer Literacy
• Sound communication and presentation skills
• Effective time management skills and ability to work under pressure.
• Ability to work in a team.
• Ability to work under pressure.
• Ability to cope with the inherent physical demands of the position.
• Willing and able to work extended hours.
• Reliable transport to and from place of work
• Must be willing, able and committed to enter into and complete the 12-month internship programme. 

Prospective interns must submit the following:

• Covering/Motivational letter
• Curriculum Vitae (CV)
• Certified copy of tertiary qualification
• Certified copy of Grade 12 certificate
• A letter from the tertiary institution stating the internship requirement and the format for evaluation.
• Certified copy of ID.

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Key performance areas include (but are not limited to):

• Ability to move and stack, load and off-load both empty and full pallets in a safe and orderly manner.
• Completing administration with regard to forklift-truck maintenance.
• Providing a high level of service to customers.
• Performing stand-in duties and assist with stock-takes when required.
• Maintaining and adhering to Quality, Health & Safety and housekeeping standards.
• Active participation in Mini-Business activities (MDWT).

Requirements

• Matric
• A valid forklift driver's licence [Code F2: counterbalanced K-Tandem lift truck up to rated capacity of 3500 kg]
• At least 12 months relevant experience, preferably in a Warehouse environment.
• Verbal and written communication skills in English.
• Ability to cope with the inherent physical demands of the position.
• Ability to work under pressure and independently.
• Must be able to work well within a team.
• Must take ownership of area of responsibility.
• Willingness to work overtime and/or shifts when required.
• Reliable transport to and from work

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Key Learning Areas include (but are not limited to):

• Preparing and completing warehouse orders for production according to production plan Receiving and processing incoming stock
• Executing inventory controls and keeping high quality standards
• Add value in increasing departmental efficiencies and customer satisfaction
• Follow quality service standards and comply with procedures, rules and regulations Participate in stock counts
• Accurate identification, verification of records and inbound shipments. Inter plant transfer of materials

To qualify for selection and participation in this programme, candidates must satisfy the following criteria:

• Studying Degree / Diploma in Logistics or related  
• Computer literacy – Word, Excel, PowerPoint
• Sound communication and presentation skills;
• Effective time management;
• Ability to multi-task and perform under pressure. Ability to work in a team
• South African citizen;
• Successful interns will be expected to enter into a 12 month contract.

Prospective interns must submit the following documents:

• Covering letter/ Motivational letter,
• A curriculum vitae,
• Academic record, Certified Grade 12,
• A letter from the tertiary institution,
• A format for evaluation, required by the tertiary institution,
• Certified copies of Identity Document

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Key Responsibilities:

Accounts Receivable

• Debtors account creation / changes *
• Issue and receive back completed applications forms with FICA supporting documentation (ID, proof of residence, surety, etc.)
• Request ITC check
• Complete the Debtor Account Creation form
• Hand form to Financial Manager for authorization
• Process application on SAP and provide debtor with SAP generated account no.
• Monthly Controls
• Create credit / debit notes / manual Tax Invoices on customer accounts based on supporting documentation provided by Logistics Department, agreed discounts or Scrap Weigh bridge slips / summaries
• File payment documentation
• Follow up on outstanding debts
• Issue statements and invoices to customers
• Reconciliations and Debtors Day tracking
• Attend to queries
• Create proformas and once authorized relay order to Logistics for actioning

Management team activities

Management support

• Arrange travelling and accommodation for staff as necessary.
• Type all correspondence, reports, minutes, etc. for Operations Manager and Management Team.
• Ensure minutes of meetings are available and issued timeously.
• Ensure that the General Manager and Management team is advised of upcoming meetings and visits.
• Manage all arrangements regarding functions and meetings

Management team activities

• Daily/ weekly casual stats
• Prep & attend daily meetings
• Prep & attend weekly meetings
• Take and prepare weekly / monthly minutes
• Arrange monthly Multi Levels / 6 Monthly Multi level functions
• Arrange year end function
• Arrange refreshments for meetings
• Arrange management conferences
• Management MDT area update
• Update QSCP graph detail
• Participate in MDT meetings and reviews.

Procurement

Create purchase requisitions

• Receive requisition request
• Request quotes from designated supplier
• Complete requisition capturing on SAP
• Forward documentation to relevant Cost Centre Controller for approval and SAP release

PPE Purchase

• Issue PPE request forms
• Receive completed PPE request forms from managers and complete detail for quote
• Process requisition on SAP and place order with designated supplier
• Receive stock and issue to employees, ensuring that they sign acceptance of receipt of all items
• File Proof of receipts and forward invoice for processing
• Receive and handle any complaints or exchange requests

Stationery Controls

• Control stationery stock levels
• Order preprinted stationery, confirm with manager whether there are any changes to the artwork

Financial and administrative

Budgeting and forecasting

• Assist with budgeting and forecasting process
• Assist Cost Centre Controllers with budget formats and creation
• Capture budget / forecast working sheets to SAP
• Create budgets and forecast proposals for 805BSNE
• Prepare budget books

Month end financial procedure

• Receive, distribute and control month end deadlines as per H.O schedule
• Create monthly journals and accruals
• Process monthly journals and accruals
• Forward journal documentation for release to Financial Manager
• File documentation

Monthly variance analysis

• Control 805BSNE budget variances
• Control stationery budget for the site
• Control telephone budget for the site

HR Co-Ordination

HR Liaison

• Ensure good relations with all employees
• Receive appointment requests and co-ordinate with central HR.
• Co-ordinate “After Tears” liquor purchases and taxi cost requirements
• Ensure that Northern region HR reps complete agreed tasks for Ecowash
• Ensure that the Northern Region HR rep attends to all functionality regarding the TK system

Reporting

Site reporting

• Complete weekly report for H/O and save to Livelink
• Complete all dashboards for the site and save to Livelink

General Admin

Telephone reports

• Draw reports from Telephone management system, analyses and distribute for comment to management team.
• Log calls for faults or changes to lines with relevant service provider.
• Monitor and report on monthly costs per extension

Perform general admin duties

• Ensure an effective filing system and organized workspace
• Issue gate passes
• Keep all files safe
• Create SOP’s for main job functions
• Perform stand in duties for Financial Controller
• Control kitchen and refreshments
• Create and control file of Promotional liquor purchases and Operations Manager expenses for Ecowash

Innovation and business improvement in support of operational and segment goals

Workplace improvement

• Module rep for Leadership
• Facilitate meetings as per planned schedule
• Update allocated charts
• Provide innovations

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Key performance areas

Manage Maintenance:

• Manage internal and third party contract maintenance, as well as OEMs to ensure high availability and reliability of plant and equipment.
• To set and obtain the maintenance objectives.
• In consultation with Unit Managers and maintenance groups, to further develop the maintenance plan and to provide support in the execution thereof.
• Monitor internal, third party and OEM performance and work with them to requirements continuously improve plant performance. To formulate /standards for the maintenance concept and the maintenance plans.
• To assist in planning, scheduling and organizing maintenance operations.
• To draw up standards, procedures and working instructions for the development, management and application of maintenance improvement for the technical installations at the cidery.
• To offer support in respect of maintenance cost.

Compliance:

• Ensure maintenance procedures and equipment operations comply with both Heineken guidelines and legal regulations.
• To ensure the transfer of the Heineken rules and guidelines in the field of maintenance and to supervise the implementation of these in the cidery.
• To check the application of legal regulations, Heineken rules and guidelines, standards, procedures and in­structions.

Process Development:

• Assist process improvement by suggesting and implementing modifications to maintenance procedures and plant and equipment.
• In consultation with the departments concerned (such as the relevant CoEs), to further develop the operating standards for current and newly constructed installations.
• To submit proposals to department Managers and technical maintenance groups in respect of lasting improvements (regarding operation, maintenance methods or modifications.
• To conduct research into developments and new methods in respect of technical maintenance and the relevant possibilities of application.

Staff Development:

• Assist the development of cidery staff by providing technical expertise and for AM and PM processes. 
• To advise the cidery Packaging Leadership team in respect of maintenance systems, such as HACS, RCM, TPM etc. and cooperate with external partners in this respect.
• To recognise the training needs in the fields of maintenance knowledge and improvement skills and to issue relevant advice.
• To carry out benchmark research in cooperation with GSC.

Safety, Health and Environment:

• Ensure the department operates within company SHE standards and OHS Act, through continued education and training and obtaining the co-operation and commitment of all staff to observe all safety rules, procedures and processes in order to drive zero accident mentality.

Continuous Improvement:

• Drive improvement processes and set priorities in order to develop, implement and maintain best in class standards and basic conditions.

Job Requirements 

Education

• BSc (Eng) or B Tech (Eng) Mechanical / Electrical (MEng/MSc advantageous)
• Strong leadership capabilities
• Strong technical aptitude
• Packaging experience in an FMCG environment
• World Class Manufacturing/TPM exposure (e.g. problem solving, visual management)
• Minimum of 3 to 5 years supervisory / management role
• Strong problem solving and RCA (root cause analysis) abilities
• People management and leadership skills
• High level of computer literacy in SAP & Microsoft O365 (Outlook, Word, Excel, etc.)
• The successful candidate must be innovative and drive best practices

Experience

• Min. 5 years management experience in an FMCG Packaging environment, including Maintenance Planning and Management
• World Class Manufacturing/TPM exposure (e.g. problem solving, visual management)
• Minimum of 3 to 5 years supervisory / management role
• Strong problem solving and RCA (root cause analysis) abilities
• People management and leadership skills
• High level of computer literacy in SAP & Microsoft O365 (Outlook, Word, Excel, etc.)
• The successful candidate must be innovative and drive best practices