FinOps Engineer at Santam Insurance

CAREER OPPRUNITY

• The  Core Platforms Applications and User Experience in Santam Technology Services department (STS) has an opportunity for a FinOps Engineer who will be based in the Western Cape or Gauteng. 

WHAT WILL YOU DO

• Technical support of Guidewire Suite and Thunderhead technology (includes usage of hardware, software, databases, and the management and support thereof - including upgrades, resolving vulnerabilities and understanding and driving software patching)
• Administration of infrastructure deployment, technical support processes, support procedures, deployments & releases, servers, nodes, databases, etc.
• Monitoring and management of hardware & software resource performance (CPU, Memory, Disk I/O, etc.)  across all environments
• Installation of software (from operating systems through to applications) across non-production environments while liaising with GTI for formal or production environments
• Support patching and vulnerability management of servers across all environments

WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE

• Delivering real-time visibility into cloud spend and usage trends.
• Implementing governance frameworks supporting Santam’s Cloud Operating Model.
• Partnering with Shared Services Finance to ensure financial compliance.
• Guiding platform teams to improve cloud efficiency and budget alignment.
• Embedding FinOps culture across Santam’s cloud ecosystem.

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree in Computer Science, Information Systems, Finance or equivalent.
• 6–8 years’ experience in cloud financial management or FinOps.
• 5+ years working with cloud cost structures, billing, tagging, and SaaS financial models.
• FinOps or cloud certifications advantageous. 

KNOWLEDGE AND SKILLS

• Strong analytical skills and financial acumen.
• Deep understanding of cloud and SaaS pricing models.
• Deep technical understanding of various cloud services and associated business 
  value.
• Experience with cost optimisation tools and dashboards.
• Excellent communication and stakeholder engagement skills.
• Ability to influence decisions across finance and technology domains

COMPETENCIES

• Analytical thinking
• Strategic awareness
• Process orientation
• Decision-making
• Planning and organising
• Coaching and development
• Customer focus