Fleet Manager at Caterpillar Inc.

What you will get up to:

• We have an exciting opportunity for a Fleet Manager. In this role, you will be supporting and fulfilling specific contractual commitments in a profitable manner. These commitments include specific deliverables in equipment management, production optimization, safety, sustainability, and financial performance.
• You will have the opportunity to work directly with customers and dealer, executive management, plant management and equipment operators and have primary responsibility for managing the dealer partnership assuring strong relations and profitable dealer results.

Responsibilities will include, but not limited to:

• Leading the customer engagements and providing matrix leadership for contract execution
• Achieving alignment of various parties at caterpillar, dealers, and key end-user personnel
• Partnering with dealer personnel to direct the day-to-day activity related to contractual commitments at each site contract
• Successfully delivering on all areas of contractual commitments by utilizing a complete understanding of caterpillar and dealer capability
• Providing a clear vision for success and drive high levels of execution to achieve our commitments through your deep subject matter expertise in equipment management, production optimization, safety, sustainability, and financial structuring
• Providing and applying solutions to problems in a customer-working environment

What Will Put You Ahead:

• A completed degree in engineering, and 5+ years Direct Field experience working with/for Caterpillar Dealers and/or Customers.
• Working knowledge of technology products, financial products, machines, product support, labor relations, safety, and environment operations.
• Mining experience is a preference.

Skills you will have:

• Customer Focus: Extensive knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Products and Services: Working knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Decision Making and Critical Thinking: Working knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
• Negotiating: Basic knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Working knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Technical Excellence: Extensive knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
• Value Selling: Extensive knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Additional information:

• Business travel time dedicated for this role – up to 50%.
• No ISE/Relocation Support to be provided for this opportunity
• This is an onsite role, 5 days a week