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  • Posted: Aug 29, 2024
    Deadline: Not specified
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  • From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and...
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    Floor Supervisor - Typo Morningside

    Job Description

    • These expectations drive my success:
    • I deliver amazing omni-customer moments in line with the Group customer experience model. 
    • I plan and communicate targets using Group tools and motivate the team to achieve daily goals. 
    • I manage hours, resources and wages under the direction of the Store Manager to achieve profitability, operational efficiencies, and great customer experience. 
    • I deliver on VM and loss prevention standards of excellence, protect best-sellers and deliver store productivity. I manage inventory processing with a focus on compliance; provide direction to the team where required
    • I support the store manager to run the store and perform higher duties when required. 
    • I meet expectations, review performance, seek feedback and follow up using the Group Performance Framework. 
    • I follow the COG Way and am an ambassador for our Brand and products. 
    • I look after myself and others, and work in alignment with our Safety Matters Framework.

    My performance is measured on:

    • Sales: budget and comps 
    • Wage percentage and hours 
    • Multis 
    • Average transaction value (ATV) 
    • Ratios: Foundation, WAP, Perks 
    • Inventory shrinkage and accuracy 
    • Values

    Skills I need to perform are:

    • Product knowledge
    •  VM execution 
    • Experience in a relevant field 
    • Customer obsessed 
    • Drive for results 
    • Culture champion 
    • Personal effectiveness 
    • Initiative
    • Problem solving 
    • Drive 
    • Excellence in execution 
    • COG Induction Creds

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Cotton On Group on ekxm.fa.ap1.oraclecloud.com to apply

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