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  • Posted: Oct 15, 2024
    Deadline: Not specified
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  • The Coega Development Corporation (CDC) is a state owned entity formed in 1999 mandated to develop and operate the Coega Industrial Development Zone (IDZ) which is located adjacent the modern deep water port facility, Port of Ngqura-developed and owned by Transnet National Ports Authority. The CDC attracts investors from all over the world and in different b...
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    Food and Beverage Supervisor

    In pursuance of this objective, the Food and Beverage Supervisor is required to:

    • Ensure consistent delivery of high-quality service;
    • Ensure staff is adequately trained to deliver required standards of service;
    • Be innovative and ensure a unique guest experience;
    • Ensure stock par levels are maintained;
    • Ensure the desired gross profit margins are met;
    • Ensure sufficient crockery, cutlery and equipment for service ;
    • Ensure staff are well groomed before shift begins and during shifts;
    • Ensure food and beverage outlets are inviting and setup for patrons throughout service periods;
    • Oversee and assist waitrons to deliver required guest service standards;
    • Maintains the cleanliness and sanitization of all food and beverage outlets;
    • Place orders on time and ensure preparation of invoices for timeous payments of suppliers;
    • Prepare staff rosters and ensure adequate staffing levels;
    • Do cash up and reconciliation daily;
    • Do daily, weekly and monthly stock takes;
    • Upsell the offering of the hotel and trains staff in upselling;
    • Manage restaurant, bar, banqueting, pool deck and room service orders and special requests made by guests;
    • Stays abreast of hospitality and food service trends to deliver unique experiences to guests;
    • Handle guests’ complaints and execute service recovery;
    • Work hand in hand with Head Chef to create and update menus;
    • Run shifts on his/her own as a Duty Manager and deal with all matters relating to the shifts;
    • Ensure the food and beverage department is run efficiently and profitably;
    • Any other tasks in line with the above as directed by Management.

    COMPETENCIES

    • Must be well versed in silver service, bistro-style service, banqueting styles, wine service and cocktail-making
    • Must be skilled in menu creation and pricing
    • Ability to stand for long periods
    • Must be fully computer literate
    • Willingness and ability to follow instructions
    • Ability to write comprehensive reports
    • Good accounting skills as the candidate will need to calculate the cost of sales and ensure the profitability of the food and beverage department
    • Knowledgeable on hospitality and food trends
    • Able to ensure stringent control system to ensure the protection of stock and operating equipment
    • Must be a team player and able to work well with the other department heads
    • Ability to complete tasks as assigned in accordance with the given deadlines
    • Must be a creative, innovative and highly motivated individual who can take initiative to give guests a valuable experience
    • Ability to maintain a motivated and cohesive food and beverage team

    REQUIREMENTS

    • Diploma/ Certification in hospitality or equivalent;
    • Matric is essential;
    • Minimum of 3 years experience in a 4* or 5* full-service hotel or restaurant working in a supervisory or management capacity in the food and beverage department  
    • Extensive knowledge and experience in POS
    • Well-rounded hospitality professional
    • Ability to work shifts including night work and working on weekends and public holidays;
    • Own transport and a driver’s license is advantageous.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Coega on www.coega.co.za to apply

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