Food & Beverage Supervisor at Durban ICC

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 

Minimum Qualifications 

• National Diploma in Hospitality 
• Three (03) to five (05) years’ experience preferably in the Hospitality and Events Industry. 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Properly plan for events and functions, by ensuring that event requirements are in place; 
• Attend to pre event meetings with Clients and Event Coordinators where necessary; 
• Prepare staffing schedule and attend to event forward planning meetings; 
• Ensure that beverage requirements for events and or functions meet the required stock level; 
• Communicate with kitchen staff on all requirements to ensure smooth delivery of food and beverage items at mealtimes; 
• Allocate Cashiers to individual events and issue cash float as required; 
• Supervise Food & Beverage Coordinators before, during and after events; 
• Ensure that requirements on the operations sheet is adhered to; 
• Conduct inspections to ensure all beverage equipment is cleaned, maintained and returned to storage; 
• Monitor guest comments and investigate service lapses with the staffing service providers 
• Ensure that operational documentation and filing system is maintained; 
• Ensure relevant information is provided in the Event Service reports; 
• Process equipment, and beverage orders on the ERP system; 
• Accountable for cash handling, from issuing stage, receiving counting and collecting cash floats prior and after events from Cashiers; 
• Plan, organize and lead monthly stock takes; 
• Provide monitoring and maintenance of all boardrooms; meeting rooms; hospitality suites; and premier suites is carried out; 
• Ensure all internal bookings are monitored and food/beverage requirements delivered according to booking requirements; 
• Monitor coffee shop activities, cash up and flexi staff rosters are adhered to;
• Complete beverage recons and share information with service providers; 
• Calculate time in lieu for all Functions Department; 
• Perform human capital management functions.